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AutoNation Chevrolet Valencia

Name: AutoNation Chevrolet Valencia
Address: Santa Clarita, US
Telephone: +16612009107
Rating: 4.375

104 reviews

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+16612009107

Open 9:00 AM-9:00 PM now

23649 Valencia Blvd, Santa Clarita, CA 91355, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

At AutoNation Chevrolet Valencia, we proudly offer a wide range of pre-owned cars, including trustworthy trucks and automobiles, in Santa Clarita. Our used Chevrolets are evaluated by a Chevrolet-certified auto technician, including a comprehensive multi-point inspection. You can rest assured that all the used Chevrolets we offer in Los Angeles are in top grade. Check out our Used Car Deals at AutoNation Chevrolet Valencia for significant discounts and the AutoNation one-price commitment. Reach out to us to find the best Chevrolet for you at our nearby used and new car lot in Santa Clarita.

SUMMARY Reviews Summary

The reviews are overwhelmingly positive regarding customers' satisfaction with service advisors, with Steve Johnson and Casey Wright earning particular acclaim for their professionalism and attention to detail. Most comments also highlight the congenial, efficient, and trustworthy environment the staff offered. Patrons also describe how thankfulness emerges from such excellent service, with customers suggesting employee names, such as Steve and Casey, who went out of their way to ensure a swift and complete service. Many spoke highly of the service offered, which was attractive, uncomplicated, and made them feel welcome and valued, all of which will drive them to return for similar service and recommend it to others.

Kerry left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 20

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Reputation Change over time

Pros & Cons

PROS

great experience ... (8)

recommend (7)

very helpful (5)

very friendly (5)

excellent servic ... (5)

great customer s ... (4)

great service (4)

helped me (3)

completely satis ... (2)

friendly and hel ... (2)

Cons

never heard back ... (2)

unhappy (2)

no communication ... (1)

untrustworthy (1)

AutoNation Chevrolet Valencia Reviews: 104. Average Rating: 4.4

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Reviews (1) Google Reviews (103)

Kerry

on Trustanalytica

Fix negative reputation Fix negative reputation

This has to be one of worst untrustworthy dealership I’ve ever dealt with in my 67 years. I went there on 6/4/24 to purchase a car. Upon arriving I informed the salesman that I was pre approved by Capital One financial and I did not want a credit score done. We discussed my trade in and what I wanted for it. The salesman returned and they offered $1800 below blue book. Stating that the car needed 2 tires and that would cost $500. I stated tires for a Hyundai Elantra don’t cost $500. After further discussion they agreed to pay me what I was asking for, for my trade in. We completed the purchase of the vehicle I wanted. A few days after the purchase I checked my credit history and discovered that they had done 4 hard pulls on my credit report. On 6/20/24 I received a payment letter from AutoNation Finance that they were the lien holder and that my payments here due on 7/19/24. I called AutoNation and was basically told to bad and if I didn’t like it to refinance with Capital One. Do not do business with AutoNation.