Helpful staffCustomer serviceFriendly atmosphereQuick serviceAbove and beyondAssistance with partsEfficient serviceKnowledgeable employeesInstallation serviceGreat selection
About this business
Greg Jordan founded Valencia Auto Parts in Newhall, California, in 1972. That shop became Bouquet Auto Parts in 1989. Bouquet Auto Parts is currently in Saugus, California. Greg is active in the store and does inventory and purchasing. Owen Powell began his Cleveland, Ohio, auto parts career in 1976. In 2006, 30 years later, he partnered with Greg. Owen now runs the daily store operation. He is the lead counter-person and ASE Certified. Santa Clarita Valley has entrusted us for 49 years. We hope to be Santa Clarita's hometown auto parts shop. We plan to achieve this by stocking top brands at the best price and availability. We also offer over 30 daily parts deliveries. So, there is a high possibility we can get your parts the day you placed an order. Bouquet specializes in hard-to-find parts. We can quickly and correctly deliver parts from the 1930s, 1940s, and beyond. Other retailers may struggle to source them.
Reviews Summary
Customers' sentiments are all positive. They emphasize gratitude for the staff's exceptional customer service, and they specifically endorse employees like Matt, Dan, and Malachi for their professionalism and the sense of belonging they can offer customers. Many customers mentioned that the staff at Bouquet Auto went out of their way to help them when they were in distress, and that they demonstrated high levels of product knowledge. Several women mentioned that the staff did not pressure them as a customer and that this was refreshing. The staff is more approachable at Bouquet Auto than the big box stores. That relaxed atmosphere is even noticeable in the store's free windshield wiper installation policy. Overall, the reviews tend to focus on the excellent service here and the great selection of useful parts, which one client said were cheaper than anyone else. A few customers will return, and they consider Bouquet Auto their new "auto family."
Frequently asked questions
7 questions
What do Bouquet Auto Parts clients say about the work?
Reviewers consistently praise the knowledgeable and friendly staff, particularly mentioning team members like Matthew and Dan for their helpfulness. Many also highlight the quick service and the store's ability to assist with various auto parts needs, making it a trusted local choice.
Does Bouquet Auto Parts offer battery replacement services in Santa Clarita?
Yes, they provide battery replacement and testing services, ensuring customers can get back on the road quickly. Reviewers have noted the staff's expertise in handling battery issues efficiently.
Can I get custom car parts and project assistance at Bouquet Auto Parts?
Yes, they offer custom car parts and project assistance, catering to unique automotive needs. Reviewers have appreciated the team's willingness to help with specialized projects.
How does Bouquet Auto Parts handle windshield wiper installation?
They provide wiper blade purchase and installation services, with many customers highlighting the convenience of free installation. This service is well-received for its efficiency and quality.
What services does Bouquet Auto Parts offer for cooling systems?
Bouquet Auto Parts offers coolant purchase and radiator hose replacement services, ensuring customers can maintain their vehicles' cooling systems effectively.
Does Bouquet Auto Parts have a good reputation for customer service?
Absolutely, many customers express satisfaction with the staff's politeness, knowledge, and willingness to assist. They often mention feeling respected and valued during their visits.
Where is Bouquet Auto Parts located?
26769 Bouquet Canyon Rd, Santa Clarita, CA 91350, USA
Location & directions
Santa Clarita, California
Bouquet Auto Parts
Auto Parts Stores
Address
26769 Bouquet Canyon Rd, Santa Clarita, CA 91350, USA