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  2. CA
  3. Santa Monica
Santa Monica Ford Lincoln

Santa Monica Ford Lincoln

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Open  9:00 AM-8:00 PM now
1402 Santa Monica Blvd, Santa Monica, CA 90404, USA Get Directions
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ABOUT   Services Excellence Summary

Santa Monica Ford Lincoln - Providing Quality, Service, and everything in between to Ford Drivers of Airdrie. Cam Clark Auto Group customers are for life. From the moment you walk in our showroom until long after your drive home. We are car owners ourselves so we expect the same level of service and respect from our customers. Start with our wide selection of new and pre-owned vehicles. Ford, Lincoln, and Ford Performance are our dealership brands. Kia, Mazda as well and Chrysler Jeep Dodge RAM also make up the list. The world is at your fingertips when it comes to the vehicles that we offer. With the many car lease and loan options available all year round, you can get behind the wheel on your own terms. Our car maintenance and service experts will ensure that your vehicle continues to perform as well as the day it was purchased. We have several Body Shops that can help you get back on the road quickly and honestly, if an unfortunate accident happens. Cam Clark Auto Group can help you with all your automotive needs, whether you want to upgrade or do a few upgrades using the latest OEM parts.

 

SUMMARY   Reviews Summary

Santa Monica Ford has excellent reviews. Customers frequently discuss the location, staff, and service. Service reviewers who replaced and your battery were satisfied. According to customers, battery change was done fast without an appointment. Customers appreciated customer service and trustworthiness in Santa Monica Ford. Customers who needed immediate attention received it. Sales staff are appreciated for their speed and they get the customers the car they need. Shop and service give that are offered at the "15" location are appreciated. Consumers feel they belong and are understood. The service department has a lot of skilled staff. The staff is rated as professional. A customer service manager is mentioned. Customer service is mostly for transport. Several cleaning staff were service, and the cars were very clean. If you need a car lease or have any other questions, you always can reach out to customer service. Customers who have made previous purchases can reach out to customer service. If you're considering buying a new car, Santa Monica Ford is worth checking out. DealerRater reviewer didSet the staff as it makes located easy. Many customers said good things for other customer service staffers. Jesse, Erin, John, Ned, and Dezan are other customer service representatives appreciated by customers. Pleasant and service-department are appreciated by "The" sitethe customer. The sales team, respect the customer`needs. Trey and Sam, the associated names with the five-star service, are top-notch. They are highly recommended for a car purchase of any brand. Art and Troy have amazing customers reviews. Once completed, the showroom is highly ranked. Customer says that they had a smooth sales experience in the showroom. Buyers of new cars enjoy showroom services. DealerRater is the place to find finance experts. This person helped me with a car loan, another customer said. DealerRater is rated as the best lender. Financing options are available for different financial situations. The financing was good, a customer who bought a car liked to thank for finance. One customer social media and friends to review Santa Monica Ford. Santa Monica Ford has generally positive reviews, with customers appreciating the convenient location, friendly staff, and high-quality service. Several reviewers mention the quick and efficient service they received, particularly when they brought their car in for repair. Customers feel that they can trust the dealership's staff and that they provide exceptional customer service; many say that the employees are welcoming and make them feel like valued customers. The sales team also receives praise for their responsiveness and ability to find the right vehicle for their customers, and several reviews mention the showroom's inviting atmosphere. The service department is well-equipped and staffed by professionals, and customers report that the dealership is consistently clean. While the reviews mention different staff members, there are multiple mentions of Trey and Sam, who are highly recommended for their professionalism and dedication to helping customers. Financing is available for a range of needs, and one reviewer mentioned having a positive experience with a finance expert, who made the process easy and stress-free. Customers are encouraged to leave feedback, and several reviews include stories of how buyers came to Santa Monica Ford because of their friends' or family's recommendations. Some reviews are critical, but most customers had excellent experiences at Santa Monica Ford and show planning to return, would recommend purchasing a vehicle from them.

 

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Pros & Cons

PROS
recommend (9)
great experience ... (6)
accommodating (4)
great service (3)
highly recommend ... (3)
very professiona ... (3)
would go back (2)
helped me (2)
great job (2)
very pleasant (2)
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Cons
horrible (3)
rude (2)
slow (1)
terrible custome ... (1)
frustrating (1)
no response (1)
unprofessional (1)
bad experience (1)
poor customer se ... (1)
overpriced (1)
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Santa Monica Ford Lincoln Reviews: 102. Average Rating: 3.8

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