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  1. US
  2. CA
  3. Santa Monica
Volvo Cars Santa Monica

Volvo Cars Santa Monica

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1631 Santa Monica Blvd, Santa Monica, CA 90404, USA Get Directions
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ABOUT   Services Excellence Summary

Volvo Cars Santa Monica is a family-run company that sells new and used cars, provides finance, and proffers parts and service. We are committed to providing you with the best customer service and shopping experience available. Our credible reputation speaks for itself. Customers who provide feedback about the dealership know they can trust it, and they can look for any dealership. However, Volvo Cars Santa Monica is more than just about selling cars. We offer the perfect car shopping and ownership experience. We have a large inventory of used cars. Many of these vehicles are nearly new, and there's a good chance one of our used cars is perfect for you. Our skilled servicemen who checking your car will have you driving off the lot in confidence. Also, we'd like you to feel good about buying or leasing a Volvo. We also provide to satisfy all of our customers. Our friendly, knowledgeable staff is committed to welcoming you with a smile and providing you with an exceptional experience, whether you require auto parts, maintenance, or repairs. We will make sure your Volvo vehicle is as good as new or even better. We know you'll enjoy your buying or leasing experience with us. Not ready to buy? That's fine. Volvo Cars Santa Monica is also one of the few dealerships that offer leasing. We will also ensure that you receive the vehicle you desire, even if you do not purchase one. It's all part of our commitment to being your all-around great dealership.

 

SUMMARY   Reviews Summary

The reviews for Santa Monica Volvo, particularly the notable employees like Laynee, Aplha,Armin and Jesus, show that customers praise their customer service. There are references to how several customers have been assisted well and feel good about their Volvo experience. The salespeople are hailed for their experience and not pressurizing the clients. As a result, the buyers are glad and grant the dealership a priority return business. There are many customer reviews that sound similar. There are also some about how the sales manager Arminchose to engage with the customers and lock even with exceptions like a 15-year-old autistic child so engaging and praiseworthy! Many customers also say that Robert and the other service team members gave them outstanding services and kept them updated while their cars were being serviced. Most customers are grateful to the team’s efficiency and professionalism. Nonetheless, somes of the customers' comments sometimes reference similar ideas indicating repetition. The specific positive aspects of the dealership are highlighted in the reviews from the customers. Jesus, Laynee, Alpha, Robert and Armin, the friendly staff, and the organized and efficient dealership. However, the customer feedback does not delve into the drawbacks, if any. Which are not diverse or easy to find are missing. If there were disgruntled clients, they did not leave a valid comment that would show it to the future clients. 5 stars and high ratings are common in nearly every evaluation, and customers are happy. All in all, Santa Monica Volvo is praised for their great services. It is proven by every aspect of the review making it the best.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (13)
highly recommend ... (10)
super helpful (5)
very knowledgeab ... (4)
great customer s ... (3)
good service (3)
recommended (3)
best experience (3)
reasonable price ... (2)
on time (2)
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Cons
horrible (3)
never heard back ... (1)
stay away (1)
unhelpful (1)
unprofessional (1)
expensive (1)
disappointing (1)
aggressive attit ... (1)
no communication ... (1)
stay away (1)
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Volvo Cars Santa Monica Reviews: 102. Average Rating: 4.2
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