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Review Keywords Analysis

  1. US
  2. CA
  3. Sunnyvale
Sunnyvale Volkswagen

Sunnyvale Volkswagen

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Open 9:00 AM-7:00 PM now
1025 E El Camino Real, Sunnyvale, CA 94087, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

Welcome to Sunnyvale Volkswagen, the kind of dealership located in Sunnyvale, CA. Stores like us are ready to provide you with all the used and new models you can dream of. However, your overall experience will set us apart. We commit to a special visit that keeps you coming for more. It will come as a delightful surprise that our store has everything you need, including the latest Volkswagen models and a collection of used cars. We strive to ensure that anyone who steps into the dealership can see everything we have and also learn more about their options. Our team is willing to help you get the perfect Volkswagen that accommodates all the priorities you have, whether you like a sporty and fashionable model or want to explore our broad range of pre-owned cars.

 

SUMMARY   Reviews Summary

The reviews speak about the excellent service delivered at Sunnyvale VW, focusing on sales staff like Ziggy and Frank. Ziggy's helpfulness, the simplicity, and responsiveness of the buying process from starting the car to finishing the sale which the car surpasses the expectations. puts these stand-out of there is a standout. . 1.the review which thoroughly describes Ziggy starting from the context to the end which. Showed how the staff goes about their work professionally and focuses on the customer. A select few comments of the customers recommend the professionals like Ziggy and Frank. Others claim that the website was an exceeding managing system. The most of the comments overlapped and was accorded to the staff, making it difficult; some customers stated that they faced a problem with. But there were some negative feedbacks mainly about the staff showing that customers’ sources of satisfaction and dissatisfaction depend on the nature of their engagements. The engagement between Ziggy and one of the customers depicts courteousness, convenience, which customer assumes when there are good meeting expectations. It also shows how sales personnel may ignore the other customers to focus on the customers they attend to. The interaction and the quality of the dealership’s services cause a considerable number of customers to be biased on the positive side and make an effort to reward them after entering into a contract with them.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (4)
very helpful (3)
super helpful (3)
great service (2)
good experience (2)
best experience (2)
super kind (2)
fantastic experi ... (2)
helped me (2)
great experience ... (2)
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Cons
very disappointi ... (1)
bad experience (1)
disappointing (1)
horrible (1)
bad customer ser ... (1)
rude (1)
disappointed (1)
dissatisfied (1)
damages (1)
unhappy (1)
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Sunnyvale Volkswagen Reviews: 104. Average Rating: 4.3
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