New ownership manages DCH Subaru in Thousand Oaks. Customer service is top-notch, and you get all Subaru makes and models here, along with financing and Subaru maintenance. We strive to be a California Subaru dealer and ensure that each new model reaches our customers. You deserve to drive a new Outback or Legacy that is safe and dependable. Competitive pricing is combined with extra savings, offers, and incentives to help you get a better deal.
Reviews Summary
Reviews of DCH Subaru and its staff are overwhelmingly positive. Things like Scott's and the service team's professionalism, caring attitude, and willingness to go above and beyond for their consumers are much appreciated. Most reviewers say they had a great experience, often because of communications and service in the waiting area. Many also mentioned that the service team was excellent at answering their questions and making car issues life easier for them. Several reviewers highlighted individual sales and leasing professionals, like David, for their helpfulness. For many consumers, DCH Subaru lives up to its customer-oriented reputation. The need to buy or service a car is made a little more pleasant by the experience.acciğer The willingness to refer family and friends to DCH Subaru is a common theme. For seeing things through and being genuinely helpful, the dealership receives high ratings.
Frequently asked questions
7 questions
What do DCH Subaru of Thousand Oaks clients say about the work?
Clients frequently praise the team for their exceptional customer service, punctuality, and the cleanliness of the waiting area. Staff members like Juan and Scott are highlighted for their professionalism and attentiveness, making the overall experience enjoyable and stress-free.
Can I schedule an appointment for vehicle maintenance at DCH Subaru of Thousand Oaks?
Yes, DCH Subaru offers appointment scheduling for various vehicle maintenance services, including oil changes, brake service, and tire rotations. Customers appreciate the timely service and professionalism of the staff during these appointments.
What types of vehicle sales does DCH Subaru of Thousand Oaks offer?
They provide a complete selection of vehicle sales, including new car sales, used car sales, and car leasing. This variety allows customers to find the right vehicle that suits their needs and budget.
Does DCH Subaru of Thousand Oaks handle emergency repairs, and how responsive are they?
Yes, they handle emergency repairs and are known for their quick response time. Customers have reported being accommodated for same-day repairs, showcasing their commitment to customer satisfaction.
What are the hours of operation for DCH Subaru of Thousand Oaks?
Their hours are: Monday: 8:30 AM - 9:00 PM, Tuesday: 8:30 AM - 9:00 PM, Wednesday: 8:30 AM - 9:00 PM, Thursday: 8:30 AM - 9:00 PM, Friday: 8:30 AM - 9:00 PM, Saturday: 8:30 AM - 9:00 PM, Sunday: 10:00 AM - 8:00 PM.
How does DCH Subaru of Thousand Oaks support customers during test drives?
They offer guided test drives, extended test drives, and home test drive delivery, ensuring customers have a thorough experience with the vehicles they are considering.