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Platinum Auto Group

Name: Platinum Auto Group
Address: Victorville, US
Telephone: +17602484161
Rating: 4.6733

101 reviews

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+17602484161

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15180 Palmdale Rd STE 101, Victorville, CA 92392, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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ABOUT Services Excellence Summary

About the company: Joe bought his first Chevrolet dealership, Monty's Chevrolet in Victorville, in 1970. Over the years, Joe added Jeep, Hyundai, VW, and more brands to Monty's. Joe offloaded his Victorville dealership in 2002 and then decided with the help of his two sons Joe and Mike to start the Platinum Auto Group in 2011. The Platinum Auto Group focuses on sports cars and luxury vehicles besides Jeeps and custom trucks. We've had sales from Hawaii to New York. We understand that buying a car is a big deal, and that's why we've created a streamlined shopping experience that reduces stress and is enjoyable. We don't only sell vehicles; we sell happiness. - Platinum Auto Group

SUMMARY Reviews Summary

Reviews for Platinum Auto Group highlight the seamless customer experience with Mike and Joe. There is a consensus that the employees are professional, down-to-earth, and focused on customers' needs. Some customers noticed how quick the 'paperwork and car' stage went by. A client thanked the dealer for not persisting through types of tricky warranties and add-ons sales tactics. This transparency gives clients confidence in their decisions, and most left smiling. The twins and other staff members also take care of personal experiences such as giving customers drinks or snacks and giving them the authorization to test-drive in case they need it. This virtual wheel test drive helps people decide on the car they want for their house. there is a lot of appreciation for how the salespersons are patient with their clients until they get what they want. A few mention how they cherish finally driving away with a newer good-looking car without stress. They are very grateful for the speed and transparency that the dealer provides compared to other times when it took hours for one to take a car home. They adore how it is run as a family business. The dealership provides clients with lots of choices with a guarantee of real experience from any of the dealers. The buying experience is peace of mind, and most buyers recommend it to others. Platinum Auto Group is known to keep its promises, and this is a good reason for most people to stay connected with the firm for their new purchases.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (25)

highly recommend ... (11)

great experience ... (8)

very helpful (7)

very professiona ... (4)

great price (3)

feel comfortable ... (3)

very knowledgeab ... (3)

fair price (3)

awesome experien ... (3)

Cons

waste your time (1)

bad experience (1)

horrible custome ... (1)

horrible (1)