×

Review Keywords Analysis

Platinum Auto Group photo
Platinum Auto Group photo
Platinum Auto Group photo
Platinum Auto Group photo
Platinum Auto Group photo

Platinum Auto Group

Address: 15180 Palmdale Rd STE 101, Victorville, CA 92392, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Vehicle Purchase Sedan Purchase $20,000 - $30,000 Call to Book
Truck Purchase $25,000 - $50,000 Call to Book
SUV Purchase $30,000 - $60,000 Call to Book
Financing Assistance Loan Approval $0 Call to Book
Financing Consultation $0 Call to Book
Credit Score Check $0 Call to Book
Vehicle Inspection Pre-Purchase Inspection $100 - $200 Call to Book
Post-Sale Inspection $100 - $200 Call to Book
Warranty Inspection $50 - $100 Call to Book
Car Delivery Local Delivery $100 - $300 Call to Book
Long-Distance Delivery $500 - $1,000 Call to Book
Express Delivery $200 - $600 Call to Book
Trade-In Services Vehicle Appraisal $50 - $150 Call to Book
Trade-In Payment Varies by vehicle Call to Book
Trade-In Consultation $0 Call to Book

About this business

About the company: Joe bought his first Chevrolet dealership, Monty's Chevrolet in Victorville, in 1970. Over the years, Joe added Jeep, Hyundai, VW, and more brands to Monty's. Joe offloaded his Victorville dealership in 2002 and then decided with the help of his two sons Joe and Mike to start the Platinum Auto Group in 2011. The Platinum Auto Group focuses on sports cars and luxury vehicles besides Jeeps and custom trucks. We've had sales from Hawaii to New York. We understand that buying a car is a big deal, and that's why we've created a streamlined shopping experience that reduces stress and is enjoyable. We don't only sell vehicles; we sell happiness. - Platinum Auto Group

Reviews Summary

Reviews for Platinum Auto Group highlight the seamless customer experience with Mike and Joe. There is a consensus that the employees are professional, down-to-earth, and focused on customers' needs. Some customers noticed how quick the 'paperwork and car' stage went by. A client thanked the dealer for not persisting through types of tricky warranties and add-ons sales tactics. This transparency gives clients confidence in their decisions, and most left smiling. The twins and other staff members also take care of personal experiences such as giving customers drinks or snacks and giving them the authorization to test-drive in case they need it. This virtual wheel test drive helps people decide on the car they want for their house. there is a lot of appreciation for how the salespersons are patient with their clients until they get what they want. A few mention how they cherish finally driving away with a newer good-looking car without stress. They are very grateful for the speed and transparency that the dealer provides compared to other times when it took hours for one to take a car home. They adore how it is run as a family business. The dealership provides clients with lots of choices with a guarantee of real experience from any of the dealers. The buying experience is peace of mind, and most buyers recommend it to others. Platinum Auto Group is known to keep its promises, and this is a good reason for most people to stay connected with the firm for their new purchases.

Frequently asked questions

7 questions
What do clients say about the buying experience at Platinum Auto Group?
Many clients highlight the smooth and stress-free purchasing process, praising the team's efficiency and professionalism. Reviewers frequently mention the helpfulness of Mike and Joe, noting their honesty and lack of pressure during sales interactions.
Does Platinum Auto Group offer financing assistance for used car purchases?
Yes, they provide financing assistance, including loan approval, financing consultation, and credit score checks, ensuring customers have support throughout the buying process.
What are the hours of operation for Platinum Auto Group?
Their hours are as follows: Monday: 10:00 AM - 5:00 PM, Tuesday: 10:00 AM - 5:00 PM, Wednesday: 10:00 AM - 5:00 PM, Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 5:00 PM, Saturday: 10:00 AM - 4:00 PM, Sunday: Closed.
Can I get a vehicle inspection before purchasing at Platinum Auto Group?
Absolutely, they offer vehicle inspection services, including pre-purchase inspections, post-sale inspections, and warranty inspections, ensuring customers can make informed decisions.
Is there a trade-in service available at Platinum Auto Group?
Yes, they provide trade-in services, which include vehicle appraisals, trade-in consultations, and trade-in payments that vary by vehicle, making it easier for customers to upgrade their vehicles.
What do customers say about the staff at Platinum Auto Group?
Reviewers frequently commend the staff for their friendliness and knowledge, particularly mentioning Mike's helpfulness and Joe's efficiency, which contribute to a welcoming atmosphere.
Where is Platinum Auto Group located?
15180 Palmdale Rd STE 101, Victorville, CA 92392, USA

Location & directions

Victorville, California
Platinum Auto Group
Used Car Dealer
Address
15180 Palmdale Rd STE 101, Victorville, CA 92392, USA
Hours
Open 10:00 AM - 5:00 PM
Platinum Auto Group Reviews · 4.7 average
0 Reviews
G Google 101

No Reviews Found

Alternatives to Platinum Auto Group

See all top used car dealer in Victorville →