Reliable Groppetti Auto has proudly served Visalia, Tulare, Exeter, and Tulare County for over 25 years as a successful family-owned business. This history began in March 1994 when Don and Shelly Groppetti purchased Bookout Nissan and moved their families to Santa Maria. One year after relocating, the dealership's name changed to Nissan Bookout Nissan. The Groppetti Automotive Family's most fundamental ambition is to achieve this. It is this ultimate goal that motivates our team each day. Everything we at The Groppetti Automotive Family do is driven by this objective; it is our "why." The vision provides substantial inspiration for activities in the organization, encompassing internal and external marketing campaigns, team member and client talks, as well as team member training and retention programs. Our dedication to delivering quality service is founded on being open and honest. We will do everything in our power to repair your Toyota, Nissan, Honda, Dodge, or GMC vehicle so that it is safe and dependable.
Customer reviews of Toyota and their service and sales departments are positive. Service clients receive expert product knowledge and kind, well-informed staff. Marvin Malaque - one service technician - was particularly praised for his knowledge, professionalism, and clear communication. Customer service and an outstanding customer experience are guaranteed at Groppetti Toyota. The sales department's interpersonal skills were highly commended by clients. Christian Torres and Noe, two of the sales executives mentioned in the reviews, were said to be both approachable and knowledgeable about their merchandise. The dealership's location and ambience are favorable, but some clients have mentioned a limited vehicle inventory. Low inventory levels have drawn criticism from various customers. Other clients praised the dealerships for overall customer service and noted that parking was sufficient and that the location was convenient and clean. The reviews are overwhelmingly positive, with customers swearing by the Toyota dealership for good deals, good service, and kind employees.
