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  1. US
  2. CA
  3. Visalia
Visalia Ford

Visalia Ford

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1300 E Mineral King Ave, Visalia, CA 93292, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

Visalia Ford makes it easy to buy a car. We are dedicated to meeting your needs and offer a wealth of experience. Our salespeople will happily answer any questions you have and assist you to have the best experience. Come to our dealership today and choose the car that best suits your needs. You can also see Ford models we have in stock. We have the sporty Escape and Explorer as well as the powerful Mustang, Edge F-150 F-250, and more. One thing we can promise is that no salesperson will push you to purchase a car you don’t want or can’t afford. The staff is here only to help you find the best car for your lifestyle. You will have a wide array of vehicles in different price ranges, whether you are seeking something sporty or luxurious. For those interested in a new vehicle, you can pick from our huge range of models. We also stock a variety of used cars. All cars that come into our hands are inspected, ensuring they are safe for you to buy. When you purchase a used car from Visalia Ford, you are saving money while getting a great vehicle for your money.

 

SUMMARY   Reviews Summary

The reviews showed generally high satisfaction. Timothy Vigil stood out as a star. Several mentioned his excellent customer service and ability to go above and beyond. They were amazed at how he turned what seemed like an impasse into walking out happy with a new car. Donny also got commendations it it included an acknowledgement of his knowledge of Ford products. The other theme was the professionalism and friendliness of Visalia Ford staff. customers noted and more than one mentioned their satisfaction with the service desk. Meeting customer needs and convenience seems vital. Most talked about the easy and pressure-free experience of car buying, indicating this is a good place to transact business. Suggestions for future improvement include faster communication and response. The overall consensus is that it is a dealership with the customer's best interest, and their satisfaction in mind. Buying from them also gets customers the popular Donny and Timothy experience.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (13)
highly recommend ... (6)
great customer s ... (4)
excellent servic ... (4)
very helpful (3)
best customer se ... (2)
very friendly (2)
outstanding job (2)
exceptional cust ... (2)
happy customer (1)
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Cons
not helpful (1)
bad experience (1)
very slow (1)
not happy (1)
bad experience (1)
terrible service ... (1)
poor customer se ... (1)
very poor custom ... (1)
horrible (1)
never called me (1)
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Visalia Ford Reviews: 104. Average Rating: 4.3
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