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  1. US
  2. CA
  3. West Covina
Plug-In Auto

Plug-In Auto

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821 S Glendora Ave, West Covina, CA 91790, USA Get Directions
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ABOUT   Services Excellence Summary

Plug-In Auto is your top choice for high-quality used electric, luxury, and exotic automobiles! Our team members strive to become your first choice for pre-owned vehicles, not just another dealership. Our dedicated group of professionals want to assist you in finding a pre-owned vehicle that truly reflects who you are. Every aspect of our service is built to offer a great car-buying experience. Whether you want an electric vehicle at a reasonable price, the luxury and convenience of luxury cars, or the distinctive charm of an exotic car, we have something for everyone.

 

SUMMARY   Reviews Summary

All available reviews can be summarized as follows: Most clients have been delighted about their purchasing experiences at the car dealership, particularly about the personnel. The preferred salesperson, Reed, demonstrated excellent customer care and vehicle knowledge. The process was successful, straightforward, and stress-free. The customers appreciated this impression a lot. One client depicted Reed as knowledgeable, humorous, and transparent. He made the last-minute purchase less nerve-wracking and arranged a rapid Niro test drive. In this situation, the customer suggested that the dealership had no hidden charges and the staff were very simple. On the other hand, most buyers accepted dealer mark-ups and were pleased with their interactions with George, Alex, and Mrs. D, who all amplified the excellent service. The reviewers recommended the company, although they advised customers to do due diligence before making a purchase. One buyer described the process as transparent and the staff as very accommodating. Also, the client was grateful for the trouble taken to make quick online communication feasible. George was charged with purchasing both new and old cars, with buyers expressing their satisfaction with this dealer. Customers also preferred Alex for his upfront discussing the car's price range, and appraisals were higher when they sold buyers. Many customers were satisfied with the purchase and have plans to revisit the showroom.

 

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Reputation Change over time

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Pros & Cons

PROS
very friendly (3)
recommend (2)
great selection (2)
great customer s ... (2)
good location (1)
very responsive (1)
very professiona ... (1)
recommend (1)
down to earth (1)
super helpful (1)
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Cons
rude (6)
waste your time (5)
worst experience ... (4)
stay away (4)
extremely rude (2)
not recommend (2)
not worth (2)
lack of communic ... (1)
was damaged (1)
unprofessional (1)
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Plug-In Auto Reviews: 104. Average Rating: 2.5
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