Customer Reviews: 1. I have used Mac USA's services and POS system in my nail salon for nearly one year. The software is very easy to use. Mac team members are very enthusiastic, especially Wendy, who is very attentive and lovely. Anytime the store needs it, they support me very quickly and confidentially. Thank you to the Mac team. Wish Mac USA a prosperous development. 2. ⭐⭐⭐⭐⭐ 3. Great service from Tracey. 4. I am very satisfied with the service at MAC, especially the staff member named Tracey. She was very helpful, enthusiastic and took the time to answer all of our questions. Everyone was very professional. 5. Wendy’s team did an amazing job supporting our salon. Everything was clear, organized, and very professional. 6. Thank you Team for helping my store! Team members are very enthusiastic, quick to friendly talk like AM Rosie, Twelve, Huy Vo…., many others. Thank you Team! 7. Zoe Tran was wonderful. She did a great job. She was very enthusiastic in helping us and answered all of our questions. 8. I have been a customer using MAC USA's system for over 7 years, I am very satisfied with the company's customer care. The support team is attentive and very enthusiastic, especially today, the younger brother named Tu supported me in a very lovely and thoughtful way. Thank you, Tu. 9. The team supports quickly and enthusiastically! 10. MAC customer care service is good. The POS is easy to use, the technician supports well. The Marketing department makes beautiful website. I am very satisfied with the service of MAC, the young employees support me enthusiastically, and take care of the customer very well. 11. Tu so helpful 12. I been to use that POS for 2 years for 2 my new salon. Zoe and Team do best Service and try to be very helpful whenever we need to have and also very good detail. 13. Thank you Ban Tu. Very helpful. 14. Trải nghiệm dịch vụ chăm sóc rất tốt và chuyên nghiệp. Cảm ơn A tú đã support tiệm. Thanks you 15. Zoe Tran been great always quick on helping support me, very happy! Thank you
Frequently asked questions
7 questions
What do MAC USA clients say about the customer support?
Clients frequently praise the customer support at MAC USA, highlighting the enthusiasm and helpfulness of staff members like Wendy and Tracey. Reviewers appreciate their quick response times and professional assistance, making operations smoother for their businesses.
Does MAC USA provide technical support for their POS systems?
Yes, MAC USA offers technical support as part of their POS services, including software training and system implementation. Clients have noted the team's expertise and responsiveness, particularly praising staff like Levis and Zoe for their excellent support.
Can I get help with social media management from MAC USA?
Yes, MAC USA provides marketing services that include social media management, website development, and email marketing campaigns. Clients have expressed satisfaction with their marketing support, noting effective communication and results.
How does MAC USA handle merchant account setup?
MAC USA offers merchant services that include merchant account setup, credit card processing, and chargeback handling. Clients have reported a smooth setup process and appreciate the team's guidance throughout.
What do customers say about the POS system offered by MAC USA?
Customers have praised MAC USA's POS system for its ease of use and efficiency. Reviewers highlight the thorough training provided by staff and the system's ability to enhance business operations.
Who can I contact for on-site support with my POS system?
MAC USA offers on-site support as part of their customer support services. Clients have mentioned the team's dedication and quick assistance, ensuring their systems run smoothly.
Where is MAC USA | Merchant Services & POS California located?