Honest sales processFair pricingKnowledgeable staffPre-purchase inspectionQuick paperworkFriendly serviceLoaner car availabilityTransparent processDedicated serviceEasy to work with
About this business
At Ridgeline Auto Brokers, a Napa Auto Care Center, we are proud of reconditioning our used cars. We take pride in keeping our customers' cars going. Our vehicles go through a safety inspection and get synthetic oil. Before we sell them, all major repairs and emissions tests are done. Our goal is to offer dependable cars at fair prices. We have financing available. With an approved down payment, we approve all customers. We accept cash, credit, and checks. Let us help you find your new car. The first oil change only costs $1. This ensures the car stays healthy after it leaves us.
Reviews Summary
The reviews demonstrate that Ridgeline Auto Brokers, and Justin as car salesperson and manager, surpass customer expectations. Many of the reviews indicate sales team's desire to help each customer find the right vehicle and provide thorough, honest information about the used cars on the lot. Multiple customers appreciated the stress-free buying process. Online users frequently said that the owner, Justin goes beyond the average dealer to provide excellent service and value. Although list of buyers had to return because they thought about maintenance, all praised the company's dedication to customer satisfaction and after-sales service. The positive tone and many client returnee suggest High probably is the customer reviews represent actual client experiences and tell the story of a business that takes pride in building customer relationships.
Frequently asked questions
7 questions
What do Ridgeline Auto Brokers clients say about the work?
Clients frequently praise the honesty and transparency of Justin and the team, noting the thorough inspections and repairs done on vehicles before sale. Many appreciate the customer-oriented approach and the availability of free loaner cars during maintenance.
Does Ridgeline Auto Brokers offer free consultations for first-time buyers?
Yes, they provide free consultations and emphasize a no-pressure sales environment, making the car buying experience comfortable for first-time buyers.
What services does Ridgeline Auto Brokers provide for vehicle maintenance?
They offer a range of vehicle maintenance services including oil changes, brake service, and tire rotations. Additionally, they provide vehicle sales, repairs like suspension repair and general repairs, and customer service including free consultations and loaner cars.
What are the hours of operation for Ridgeline Auto Brokers?
Their hours are Monday: 9:00 AM - 5:00 PM, Tuesday: 9:00 AM - 5:00 PM, Wednesday: 9:00 AM - 5:00 PM, Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 5:00 PM, Saturday: Closed, and Sunday: Closed.
Can I trade in my vehicle at Ridgeline Auto Brokers?
Yes, they accept trade-ins as part of their vehicle sales services, ensuring a smooth process for customers looking to upgrade their vehicles.
How does Ridgeline Auto Brokers ensure the reliability of their used cars?
All vehicles undergo a safety check and receive a synthetic oil replacement. Major repairs and emission testing are completed before sale, ensuring customers drive away with reliable vehicles.