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  2. CO
  3. Colorado Springs
Bold Group

Bold Group

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Open  8:00 AM - 5:00 PM now
4050 Lee Vance Dr # 250, Colorado Springs, CO 80918, USA Get Directions
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ABOUT   Services Excellence Summary

Bold Group remains the go-to provider of alarms and electronics for more than thirty years. We provide comprehensive security solutions that give our clients all the tools they need to ensure top-quality protection. Our integrated system houses everything a business needs to efficiently perform with the best in electronic security. Bold Group has been in the industry for years, delivering some of the best critical services that protect people and items alike. We work with award-winning, well-known products and services that are necessary for monitoring alarms. These products and services range from Manitou and stages, our alarm monitoring systems, to SIMS. They also include SedonaOffice, the most popular billing and accounting application, and AlarmBiller, the leading security dealer billing system.

 

SUMMARY   Reviews Summary

AlarmBiller is highly recommended software by the users as it is simple to use and made billing for their monitoring services successful. Bold Technologies is another software for security alarm companies that many users love to use. Bold has powerful features for recurring monthly revenue. Many users have appreciated the customer support they received, mainly from Caryn Morgan. Caryn has been of great help, and they attribute their success in the software to her. They indicate that she is helpful and knowledgeable. Caryn has become a rock star and has helped make dealing with the software a great experience. Many users have suggested organizations need Caryn's assistance, which means she is the best choice for customers seeking assistance with the software. In conclusion, Bold Technologies and AlarmBiller users highly recommend the software they have bought since they are user-friendly, and they give positive reviews to the customer support team for the help they receive, especially from Caryn Morgan.

 

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Justin left a 1 star review
★☆☆☆☆
On TrustAnalytica
Nov 21
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Pros & Cons

PROS
recommend (3)
highly recommend ... (1)
easy to use (1)
Cons
do not use (2)
dishonest (1)

Bold Group Reviews: 21. Average Rating: 3.6

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Had AlarmBiller-0 support. Added Eforms to my agreement and could not get it to work nor is there any online resource, support would respond several weeks later and awlays a different person (meanwhile your still paying). Was too tired hearing my office manager vent about problems with it and no solutions from them. I cancelled and they never send last invoices just got a call from collections months later. Do not execute their docusign! The program will be overly complicated for basic tasks and bog down your admin team with too many extra steps. Now using Quickbooks Enterprise with Corrigo Field Service add on for $15/month.
Just like the others have said. They told us Managely would do all these things and make everything great for us. What a crock that was. After 3 months of trying to use the system and it not working and them telling us we needed to pay more money for them to do the importing for us since their system would not do it like they said it would. Once we told them to stop the monthly billing cause we werent paying for it since it wasnt working and expressed our concerns they started ghosting us after asking for a refund and now will not respond to any emails no matter who i try to email. This is a terrible company and considering they are in the security industry they are very dishonest. DO NOT use them. Stay far away.
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Justin left a 1 star review
★☆☆☆☆
On TrustAnalytica
11 months ago
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