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Review Keywords Analysis

  1. US
  2. CO
  3. Colorado Springs
Revolution Jewelry Works
Revolution Jewelry Works
Revolution Jewelry Works
Revolution Jewelry Works

Revolution Jewelry Works

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Open  10:00 AM - 6:00 PM now
5928 Stetson Hills Blvd #110, Colorado Springs, CO 80923, USA Get Directions
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ABOUT   Services Excellence Summary

Revolution Jewelry Works is located in Colorado Springs. Our studio is a custom jewelry design studio. We specialize in unique jewelry and custom jewelry designs, and we also offer jewelry repair services. InStore Magazine recently named us one of America's coolest stores. We manufacture to order in Gold, Platinum Palladium Silver, Stainless Steel, and Cobalt. Our experts are here to help you. Our Colorado Springs studio has advanced technology, including CAD/CAM software. We can help you transform your design into a reality. You can visualize your design in digital format before we proceed to casting. This guarantees that the finished product is what you wanted. Look at our gallery for ideas and see some of our original jewelry designs.

 

SUMMARY   Reviews Summary

Revolution Jewelry is a fantastic business to deal with, as these customer comments verify: "Outstanding communication and customer support," "Marvelous company to deal with, quality products and outstanding aftermarket service," and "Stunning experience." One client wrote a comprehensive review of Revolution Jewelry. The client told of his custom experience, how he was treated by the company, and the quality of the item he bought. AsyncCallback(The client said the company was very compatible, and if you missed it, the company's customer service was fantastic. In addition, the client praised the company for its excellent craftsmanship, saying the item looked even better than he thought it would when he received it. Everyone at the company provided him with all the details of the pieces from his communication with them and their knowledge of stones. The client also went on to write about the company, saying that Revolution Jewelry was the only jewelry company he would consider for his next custom purchase. The client said he felt comfortable enough to order his wedding ring because he knew the company could provide him with what he needed and was confident that his final product would be perfect.),"name": This client noted that the team treated him the way he wanted, and their custom options were exceptional. He learned how he had a voice in creating his item, which makes it unique to him. He also observed that the final product exceeded his expectations for the quality and beauty of the stones. This client thought that the customer service was comprehensive and easy to navigate, which means that Revolution Jewelry was a place he could go back to for other things. I want to go back. Overall, this client felt the company had excellent communication, expertise in stones, and craftsmanship, making it an ideal place to work well with customers, which resulted in a happy customer.") The firm is praised for its helpful and expert staff, particularly Kelly, MJ, and Jennifer, who are renowned for their profound understanding of gemstones and commitment to customer satisfaction through their excellent client service. Also, customers lauded the store's selection and quality, with comments including "Caitlin was always accessible and knew what I was working on everywhere," and "MJ was fantastic; she helped us choose our 50th anniversary ring and was professional and knowledgeable throughout the process." Most customers stated that they were pleased with their can design and that this was the perfect place to design their wedding band.

 

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Ty left a 3 star review
★★★☆☆
On TrustAnalytica
Dec 07
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Pros & Cons

PROS
recommend (15)
highly recommend ... (8)
wonderful experi ... (5)
awesome experien ... (4)
very helpful (4)
did an amazing j ... (3)
helped me (3)
amazing job (3)
helpful and know ... (3)
super helpful (2)
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Cons
rude (1)
unprofessional (1)
take my business ... (1)
terrible (1)
disappointed (1)
expensive (1)
so disappointed (1)
too small (1)

Revolution Jewelry Works Reviews: 101. Average Rating: 4.6

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READ THE RETURN POLICY!!! At first I thought the ring I got was too small and asked if I could exchange it. Kim directed me to their policy which calls for a 20% “recycle fee” of the current price (not the sale price I paid), to exchange it! It’s not a custom piece but something they have on their site and could sell to the next customer o problem. What would that $350 be for?? And if you want to return it, they keep 40% of the current price (again not what you might’ve paid on sale). That’s almost $900. For a ring they sell on their site, in a very common size. I’m keeping it, but this knowledge soured me on the company (so I’m not gonna recommend them to anybody who asks). By contrast, I got a solid gold bracelet for my fiancé last Xmas from a place called GLDN with a small inscription on it. So small that we didn’t actually proof read it until three nights ago. (!) When we did, we saw they misspelled a word. I emailed to inquire and they immediately said they’d send me a replacement, even though it’s been over a year and it’s actually customized!! Major difference.
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Ty left a 3 star review
★★★☆☆
On TrustAnalytica
1 year ago
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