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  2. CO
  3. Colorado Springs
Travis Law Group
Travis Law Group
Travis Law Group

Travis Law Group

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121 E Vermijo Ave, Colorado Springs, CO 80903, USA Get Directions
5.0
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ABOUT   Services Excellence Summary

Travis Law Group is a Colorado Springs-based company committed to providing excellent legal services to their clients. The firm primarily focuses on personal injury and family law. They have provided legal services for over 20 years. They are very proud to have such a deep grasp of Colorado's legal system. Their attorneys offer high-level representation and sound legal counsel. Our legal knowledge allows us to help you decide the best course of action for your situation. We are a customer-oriented law firm that always puts the client first. Our goal is to help you make the best decisions and to meet your long-term and short-term legal needs. Our clients need to know that we are available to assist with any legal issues that arise. We provide sound advice and assistance. Our clients need to know that we will stand by them through every step and always treat them with dignity and respect.

 

SUMMARY   Reviews Summary

Rich Travis and his law firm (Travis Law Group) have a positive reputation for family lawyer brand. The reviews were highly positive hence this brand moved under the radar with few negative reviews. The testimonials of the clients show that this brand delivers in several ways. Clients have positive comments regarding Rich Travis and how he approaches cases. They also have positive comments regarding his paralegal and other staff.\nAnother positive aspect of the brand is its long history of service delivery. Several clients have been getting legal services from this brand for a long time (more than five years). This is a sign of consistency in service delivery because clients cannot continue working with a company if they are not pleased with its services. Therefore, it is a positive indicator when clients give a significant amount of work to the same brand for more than five years. Furthermore, Rich is deeply involved with the cases he handles. This is a dimension that other lawyers do not have. Clients have seen his character, and they agree he is someone they can trust with their cases.\nThe interaction between Rich and his clients is beneficial. Several clients have reported this firm listens to them accordingly at the time of consultation. The brand listens and acts on the interest of the clients. Rich and his staff present things straight. Therefore, they do not give false hope to their clients. It is better to tell a client the truth rather than lie to them and cause disappointments. There are some factors rich should consider improving in his law firm suite it is not perfect. Most clients are happy with the legal services they received. Still, there is room for improvement in terms of communication.\nMostof theaccusersrecommendoverlyrich. Rich should ensure reliable communication with his clients. Clients can rate this company positively. But if the need for attorney services arises, they will prefer going to another law firm where they can communicate with the lawyer effectively. During our review of some of the negative reviews, we realised that the main issue from the clients was wrongful communication. This is one of the areas the brand should work on. That this should not happen in a company that has been in operation for more than ten years. Besides, it should not be a problem since it is a successful company. Firms should put more effort into communication through emails, phone calls, and many other ways. This is important since some customers might be far from the company's physical address and they may want to enquire about the progress of their cases. The brand should improve in this area to give clients the best experience.\nOtherwise, the law firm is great especially for family cases. Most of rich'saccusersare having custody disputes and they are happy with the services theyreceived from Travis LawGroup. Some family cases otulikecriminalcasesrequire a lawyer who is deeply involved in them. This only Rich does best. so, clients are always happy with the services they received. During the legal battle, Travis Law Group provides Brent Ross services that keep to the industry's code of conduct. This way, there are no conflicts of interest between the lawyer and the client. Rich and his staff are professionals who adhere to the legal system. The staff includes paralegals and lawyers who work together to give clients the best outcome. That is why most of the reviews are positive. The best thing is when the clients recommend the company to others. This brand can get new customers from referrals where rich does not need to go through a huge budget for marketing to get clients. This is a sign of a good brand.

 

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recommend (9)
highly recommend ... (5)
very happy (2)
excellent job (2)
helped me (2)
very helpful (2)
very professiona ... (1)
wonderful experi ... (1)
great job (1)
highly professio ... (1)
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Travis Law Group Reviews: 22. Average Rating: 5.0

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