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  1. US
  2. CO
  3. Colorado Springs
Zales
Zales
Zales
Zales

Zales

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Open  11:00 AM - 8:00 PM now
715 N Academy Blvd, Colorado Springs, CO 80909, USA Get Directions
4.3
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ABOUT   Services Excellence Summary

Zales Jewelers, America's diamond store since 1924, offers high-quality jewelry at a great price. Our 437 in-house jewelers are on hand to advise you, whether you're buying a wedding band for yourself or that special someone. Visit or book an appointment at our store and discover your vision of fine jewelry. Browse the best fine jewelry collection with engagement rings, wedding rings, promise rings, and gold chains. Find your style and degree by exploring our articles. Let our jewellery experts guide you through the most current trends and basic jewelry care. Make the most of what your jewelry has to offer. Choose the perfect engagement ring with our help. Our diamonds, which are certified and handpicked for brilliance and sparkle, come in a variety of cuts and colors. Use our Design Suite to make engagement rings that are just the way you like them.

 

SUMMARY   Reviews Summary

Reviews give a positive picture of Zales, especially its workers, many times naming personal workers like Alma and Linda. Clients point out the helpful and non-aggressive staff. Return visits are common, reflecting a long-lasting, pleasant shopping experience. The employees are caring and friendly, good at their jobs, and sometimes surpass the buyers' expectations. A few instances are the Latina consumer's father suffering from dementia. This girl's father did not talk. She helped them without bother, courtesy, and patience. One buyer was just there to clean something and purchase it, but the customer service agent showed them the catalog and purchased a new item. Another expat visited Zales after visiting a different jeweler; she did not like the other jeweler. But since she came knowing the company, Zales staff helped her. Many are satisfied with their purchases and work done. Libby helped some to buy jewelry that was not even in store. Some hats he did not expect to attend and buy. Buyers are happy, so they say they will come again. A lady says she has been attending Zales for more than 25 years and is faithful.

 

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Pros & Cons

PROS
excellent custom ... (2)
will be back (2)
very helpful (2)
easy to work wit ... (1)
recommended (1)
very knowledgeab ... (1)
one of the best ... (1)
in good hands (1)
feel so comforta ... (1)
definitely be ba ... (1)
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Cons
rude (2)
extremely rude (1)
do not use (1)
worst experience ... (1)
unhelpful (1)
worst experience ... (1)

Zales Reviews: 54. Average Rating: 4.3

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John Doe left a 5 star review
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