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  1. US
  2. CO
  3. Denver
O'Reilly Auto Parts

O'Reilly Auto Parts

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290 S Broadway, Denver, CO 80209, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

O'Reilly Auto Parts #2620 Denver, CO O'Reilly Auto Parts store #2620 in Denver, Colorado is located at 290 South Broadway. We offer the parts and tools needed. We have store services like free battery testing, wiper blade, and bulb installation. Also, O'Reilly has many spots in the United States resurfacing drums and rotors. Need a specialized tool for a quick job? Our free tool-rental program is available (refundable deposit required). Parts Professionals will give you a hand with your project. O'Reilly Auto Parts has over 6,000 stores in the US. Visit your local store and save money while finishing your task. You can save more by using our rebates and coupons on current ads.

 

SUMMARY   Reviews Summary

Review Summary: Customer service plays a crucial role in the reviews of O'Reily; many of them praise the staff, especially Marco, Justin, and John, for their helpfulness and professionalism. While the evaluations are mixed with comments from the non-helpful staff members, feedback that received service was horrendous. The reviewers frequently mentioned their willingness to go above and beyond to assist them as well as their technical expertise, such as how employees installed the battery and light bulb. Another common theme is the convenience and price of the store, with multiple reviews citing the large selection of available, hard-to-find parts and fair prices. Many consumers emphasize that the company is their go-to place to get parts for other vehicles, even if they do not have a specific purchase. In general, consumers were grateful for the staff's friendliness and service and were likely to recommend the store to others. The star according to the reviews is the staff's willingness to assist customers until they are satisfied.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (6)
helped me (5)
friendly staff (4)
helpful and know ... (3)
great customer s ... (3)
recommend (3)
good prices (2)
super helpful (2)
good customer se ... (2)
great place (2)
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Cons
not great (1)
not very helpful ... (1)
rude (1)
rude (1)
O'Reilly Auto Parts Reviews: 101. Average Rating: 4.5
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