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Review Keywords Analysis

  1. US
  2. CO
  3. Fort Collins
CarHop Auto Sales & Finance
CarHop Auto Sales & Finance
CarHop Auto Sales & Finance
CarHop Auto Sales & Finance

CarHop Auto Sales & Finance

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1437 E Mulberry St, Fort Collins, CO 80524, USA Get Directions
4.7
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ABOUT   Services Excellence Summary

In 1996, CarHop was founded by a group of individuals with an idea to create a dealership that assists good people in locating high-quality used cars. CarHop is a car financing firm in and of itself. We guarantee that anyone with ANY kind of credit can obtain approval quickly and simply. We provide quality used cars in Ft. Collins, Colorado, for a reasonable fee even if you have less-than-perfect credit. In Northern Colorado, we have served thousands of customers since 2015 and are regarded as the area's leading buy-here-pay-now pre-owned vehicle dealership. All CarHop cars include an 18-month, 18,000-mile limited warranty* and a money-back guarantee.

 

SUMMARY   Reviews Summary

The dealership has mixed reviews. Customers complained of reliability issues with some of the cars. Still, the majority of buyers said Austin and Bryan had the best customer service. Several customers mention they had to return vehicles, but the staff were ready to help and work out a new deal. These clients also said the employees were patient with them and explained their options completely. Many people were happy that the sales staff worked with their financial constraints to get them into a reliable vehicle. In general, customers were pleased with the staff and said they feel well-treated, even if there were setbacks. The general reviews were reasonable, despite the fact that the vehicles may not be fully reliable.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (20)
very helpful (14)
absolutely amazi ... (6)
highly recommend ... (6)
helped me (6)
great experience ... (3)
will come back (3)
super helpful (3)
amazing job (3)
feel comfortable ... (2)
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Cons
0 stars (2)
disrespectful (1)
over priced (1)
take advantage o ... (1)
rude (1)
unprofessional (1)

CarHop Auto Sales & Finance Reviews: 104. Average Rating: 4.7

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