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Review Keywords Analysis

  1. US
  2. CO
  3. Lakewood
Urban Autocare
Urban Autocare
Urban Autocare

Urban Autocare

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10110 W 26th Ave, Lakewood, CO 80215, USA Get Directions

4.8

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ABOUT   Services Excellence Summary

Urban Autocare is unlike any other auto repair shop. Our shop merges the best parts of luxury dealers in a small, friendly setting. Whether you need auto service or repairs on your domestic or import car (American, Japanese, or Korean) or on your European car (German and British), you won't need to look any further. We believe that customer service has become a lost art in recent years. You should be greeted with a smile, a firm handshake, and a thank you for your business. Urban Autocare will help you appreciate your worth as a customer and feel valued. We also pledge that your vehicle will run as smoothly as ever. Urban Autocare's highly qualified mechanics can handle any service you might require. Urban Autocare is the ideal place for auto repairs.

 

SUMMARY   Reviews Summary

Customer feedback is overwhelmingly positive, with many praising the honesty and professionalism of the Urban Autocare staff. They are efficient and knowledgeable, quickly assessing and resolving vehicle issues, whether minor or more critical. The pricing is fair, and clients are not pressured into unnecessary repairs. The company accommodates urgent situations, such as a vehicle breakdown, without an appointment, getting the vehicle up and running as soon as possible. Customers commend Urban Autocare for their work and emphasize the dedication and client focus displayed by Jeremy, one of the employees at the store. He assists customers with various issues, including allowing one consumer to swap a poor battery for a new one at no additional cost. Inspections and tune-ups are completed before predicted deadlines, ensuring that clients are aware of their vehicles' requirements. Potential customers will find good reviews of Urban Autocare's service, from individual parts replacements like shocks to engine and other major jobs. The person consulted is professional and communicates well, providing updates and warranties where necessary. The store is also professional and has a fast turnaround time, so I was back on the road within hours. On the first or second visit, the customer could sense the willingness to serve. The enthusiasm and politeness of employees also attract clients. Urban Autocare is a service center with a service right from the front desk. The service includes receiving a diagnosis and deciding on them. This center is, therefore, a center to meet all vehicle repair and tutoring needs. Customers enjoy going to Urban Autocare for their service since it provides a quick and good job, and their reviews greatly support this.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (5)
great job (5)
great place (3)
very helpful (2)
very professiona ... (2)
on time (2)
high quality (1)
good people (1)
friendly staff (1)
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Urban Autocare Reviews: 101. Average Rating: 4.8
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