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  1. US
  2. CT
  3. Hartford
Advance Auto Parts

Advance Auto Parts

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Open 7:30 AM-9:00 PM now
560 Wethersfield Ave, Hartford, CT 06114, USA Get Directions
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ABOUT   Services Excellence Summary

Advance Auto Parts @ 560 Wethersfield Ave. in Hartford, is one of the biggest auto parts retailers in the United States. We offer new, remanufactured, and maintenance parts, as well as accessories including batteries and oil filters for all makes and models. Hartford customers can order online and collect locally. Carquest, a division of Advance Auto Parts, Inc., is now the biggest automotive aftermarket parts distributor in the United States. Advanced offers same-day free home delivery in some areas, with your products delivered to your doorstep within 30 minutes. The Advance Auto Parts App makes ordering easy. Visit your Hartford auto parts store with low prices on auto parts, and you will never seek another auto parts store. You must use high-quality car parts to fix your vehicle. These include automotive batteries that deliver dependable starting power for your vehicle, as well as brakes that are crucial for safe driving. Our shop also sells engine oil, filters, and belts as well as shocks and springs for a smooth ride. Your Hartford Advance Auto Parts store provides more than just the parts you need for car repairs. Our friendly, knowledgeable Team Members will provide you with all the information you need and immediate expert advice. You can order high-quality car parts and have them brought to your Hartford auto parts store at 560 Wethersfield Ave on the same day. Any further information needed?

 

SUMMARY   Reviews Summary

The reviews were usually positive and praised for outstanding customer service, especially by staff such as the general manager. Multiple people praised the team member who knew what they were doing excellently. Several customers claimed they received extensive help when they went in for specific car parts. One reviewer also appreciated the staff members giving them a discount after they spent a significant amount of money. One automobile parts customer was thrilled to find that the general manager had invested time in addressing an issue that could have left the customer with a poor impression of the retailer. Even though these reviews are more negative, most of them are positive. Some negative reviews called attention to team members who were not customer-focused. At times, this reviewer found themselves ignored by all team members in favor of talking amongst themselves.

 

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Reputation Change over time

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Pros & Cons

PROS
excellent servic ... (3)
very helpful (2)
great service (2)
good service (2)
very helpful (2)
great customer s ... (2)
highly recommend ... (1)
helped me (1)
pretty good plac ... (1)
very knowledgeab ... (1)
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Cons
horrible (2)
unprofessional (1)
rude (1)
disrespectful (1)
bad customer ser ... (1)
Advance Auto Parts Reviews: 101. Average Rating: 4.0
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