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  1. US
  2. CT
  3. Hartford
Parts Authority

Parts Authority

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Open  8:00 AM-5:00 PM now
209 Locust St, Hartford, CT 06114, USA Get Directions
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ABOUT   Services Excellence Summary

Visit Parts Authority branch #332 in Hartford, CT, at 209 Locust St. Hartford CT 06114. Our store in Connecticut has over 3 million parts to fit almost any vehicle. If you have any auto part-related questions or problems, our Parts Authority Connecticut experts have extensive training and years of automotive experience. They can assist you in finding the correct parts for your car. It is easy to find a nearby Parts Authority location, with over 200 in the US! Stop by for the auto parts you need and see the "Answer Is Yes" distinction today. Parts Authority started in 1973 and is now a leading national distributor of automotive parts, transmissions, tools/equipment. Parts Authority grew through organic and acquired initiatives. Over the past two years, the company has acquired more than a dozen businesses as part of their expansion plan. With our catalog that contains over 3,000,000 parts covering practically all applications on the road, we guarantee that we will have the correct part when you need it. Our experienced and trained counter professionals can help you find the correct part for your application. The brands Parts Authority works with are what sets it apart. Original parts are sourced from OEMs and top-quality aftermarket suppliers. Our relationships include the top brands like AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, Exide, and Denso. What truly sets us apart from our competitorsiscing the long-term partnerships we have with both our vendor partners and our customers.

 

SUMMARY   Reviews Summary

Customers seem very happy with their experiences with West Springfield Auto Parts. Most reviewers found the staff to be friendly, knowledgeable and professional. Many are impressed by their range of parts, and about half mention that the staff advised them on which parts are right for their cars. These reviews also reveal that the store has OEM dealer parts for less than other shops. This affordability is a big selling point for DIY mechanics, especially since the shop's parts are of good quality. Many say they will be back as a result of their positive experiences. Only one review mentioned a bad experience. This reviewer says that the store could do more to keep the shop clean and persuade you to come back, but suggests giving it a try.

 

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LADY BELL left a 1 star review
★☆☆☆☆
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Sep 04
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staff is friendl ... (2)
friendly and kno ... (2)
helped me (1)
good people (1)

Parts Authority Reviews: 23. Average Rating: 4.0

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Frankly, the Parts Authority Located in Mt. Vernon New York is the worst due to the unprofessionalism and lack of knowledge of the manager. I clearly asked this man for ceramic brakes for my Mercedes and he gave me "yell and scream" brakes. Can you imagine driving a Benze and everyone is looking at you because of the brakes crying out for help? I took them back and the manager got belligerent and lost control telling me to get out of the store. One of the employees said, "yeah go we don't need your business." no problem horse and carriage if they are the last auto parts store!
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LADY BELL left a 1 star review
★☆☆☆☆
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1 year ago
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