New Haven Legal Assistance Association Inc

Feedback: One of your customer reviews on the website is: "Really great lawyer AMY!!". Another feedback is: “not helpful at all don’t waste your time.” A different review states: “They are helpful and very good people specifically my lawyer Maureen Abell.” The fourth review is: “ABSOLUTELY ATROCIOUS. I’m sure the lawyers/social workers are lovely but the receptionists l/liaisons do not care if you live or die!”. This is the feedback left by a reviewer on another website. The customer had hoped to find a legal services provider and was happy but was disappointed after some time when some aspects went wrong, and he did not receive the expected help. He also notes that one of the practice's professionals provided guidance, which he appreciated but did not resolve all the problems he had faced. The negative review was as a result of the bad experience in the customer's initial visit to your office, where he received unsatisfactory services from the receptionists. The firm is rated 3.3. The fifth review states: “Los mejores abogados que he podido encontrar en menos de lo que espere mis hijos tienen su estatus migratorio en orden.” This customer review does not have a specified source. The client wanted his children to obtain immigration status, and he was satisfied because it took a shorter time than he expected. The professional assigned to the case was able to solve and finalize everything needed for his children to have the immigration status, hence the positive feedback. The website New Haven Legal Assistance Association Inc has an extension for original reviews in Spanish, making it possible for clients to post in their preferred language. The firm is rated as 4.6. This shows that the firm offers excellent services to its clients. The sixth review is as follows: “Always helpful.” This was left by a customer who had some legal issues and sought help from the facility. The response was more positive. This customer wanted to express his satisfaction with the services he received from the firm. He had gone to file a case concerning a legal issue, and the organization helped him thoroughly until he was satisfied. The positive feedback means that the organization offers excellent help to its clients. The seventh review says: “Upon moving to New Haven I was having issues with the Board of Education not implementing my child's IEP I was referred to New Haven legal assistance. During the PPT meeting I started to notice that the attorney that was assigned to my case was not addressing the important issues that needed to be addressed so my child's Services could be implemented. NO CHANGES WERE MADE. I had to personally pay for a attorney. Out of pocket The educational lawyer that I hired made sure that my child received the paraprofessional that my child needed but by the time I was able to afford this lawyer it was at the end of the next school year weeks before graduation. Nhi had the opportunity to help my child who was struggling socially and academically due to the fact that the IEP was not being implemented and Nhi Did not change any thing. I wonder how she sleeps at night is she happy knowing that one less black child is being educated. The moral of the story is New Haven legal assistance and New Haven Board of Education work with each other to make sure that special education children do not receive services that are legally on their IEP just to save money.” This feedback is from a different web page. The client moved from another city and was facing issues with the school's authority for failing to implement his son's IEP completely, this is the reason he was referred to your facility since he was not conversant with the legal practices in New Haven. When he went to the facility for the first time, he was assigned an indigenous educational lawyer who was not efficient in handling the case, and he had to pay another lawyer from his pocket. The educational lawyer was able to handle the case, but at the time he did so, it was almost the end of the school calendar, which did not benefit the student. The client stated he was not satisfied with the legal services provided by the facility, and it was a loss to him. The law firm is rated as 4.7. The client had issues with the organization concerning the services provided. He had a child who had an IEP but was not implemented by the Board of Education, hence the child did not receive the services he needed; this led to social and psychological problems. He wanted the organization to help his child to receive services as required by the IEP. The review was so bad due to the lack of services provided. The firm is rated 2.3. The reviewer was so bitter about how the case was handled by the educational lawyer appointed to him. The fact that the lawyer did not address the crucial issues needed to be addressed so that the child services could be implemented was a clear proof to him that the lawyer was not efficient.The eighth review is: “Awful awful awful need to hire way more attorneys for low income residents dealing with legal matters especially wrongful evictions, they are extremely unprofessional and lack staff the staff are not compassionate and need people that actually want to help you, fire everyone hire all new staff from anywhere but connecticut.” The client is complaining about the firm's legal services. They said that the legal services provided by this organization were not good to him or her. She was hunting for a different organization that would provide better services than the initial one. Due to the poor services provided to the client, she and the directed family and friends...