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Smooth Move & Delivery

Name: Smooth Move & Delivery
Address: Stamford, US
Telephone: +12033559545
Rating: 4.9505

101 reviews

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+12033559545

Open 8:00 AM - 5:00 PM now

76 Progress Dr, Stamford, CT 06902, USA Get Directions

moving company Best Moving Companies in United States Best Moving Companies in Connecticut

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ABOUT Services Excellence Summary

Moving is hard and time-consuming, and we empathize with you. We provide various services as a full-service moving company to support and simplify your moving process. A moving coordinator will come to your place and provide an estimate and help you plan your move. From there, the plan will be executed with precision. Your moving coordinator will manage your whole move and be your point of contact. It's not for the timid. The planning and admin of your move can be overwhelming, to say the least. We understand that it can become a highly emotional time when saying goodbye to a home you have cherished and shielded for decades. Smooth Move and Delivery's moving team has been meticulously chosen for their professionalism and excellence. We believe they genuinely care about each person, family, and organization we come into contact with. Call us today and make moving a breeze!

SUMMARY Reviews Summary

Smooth Move & Delivery is a continuously highly-rated business when it comes to moving, its clientele is satisfied and has shared positive remarks through 15 reviews. The consensus is that the movers made relocation stress-free and quick for their clients who highly recommend them. Notable comments praised the level of professionalism, promptness and friendliness of the moving crew. Additionally, the operators' understandingness of customer requirements critical through the relocation process were essential pillars that clients appreciated. They charge reasonable prices and their services are satisfactory. Other customers applaud the movers, demonstrating care and concern for the clients, citing the customer service as excellent. This is the reason they will engage this firm again for any moving needs in the future. The reviews below echo the excellent service Smooth Move & Delivery offers.

Eric left a 1 star review

★☆☆☆☆

On TrustAnalytica

Dec 22

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Reputation Change over time

Pros & Cons

PROS

recommend (41)

highly recommend ... (28)

on time (14)

very professiona ... (8)

great experience ... (7)

accommodating (5)

use them again (3)

punctual (3)

extremely profes ... (3)

best experience (3)

Cons

damages (1)

Smooth Move & Delivery Reviews: 101. Average Rating: 5.0

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Reviews (1) Google Reviews (100)

Eric

on Trustanalytica

Fix negative reputation Fix negative reputation

Like other reviewers, I am also a victim of Smooth Move and Delivery , Stamford CT. They damaged and destroyed thousands of dollars of my belongings. I even went so far as to pay for an additional $10,000 in insurance, but they refused to pay replacement value. Instead, they offer you 60 cents per pound, so a 50lb/ 60 inch tv gets you $30 in insurance. Or, they will claim that the item you paid excess insurance for needs to be depreciated by 10% a year and they require proof of purchase/receipts. They don’t tell you any of this or put any of this in writing. Like others, they came in with a reasonably fair estimate only to provide half the number of workers needed for the job, which doubled the estimate. A local move cost me in excess of $3000 to move one mile up the road. Let me cut to the chase, UNDER NO CIRCUMSTANCES SHOULD YOU USE SMOOTH MOVE & DELIVERY MOVING COMPANY. Find another mover. Bait and switch pricing, terrible business practices, one sided contract that only protects them, excessive damage and destruction of furniture, I can go on and on. I had to sue them in small claims court in order to get them to be held accountable for all of the over charges and damages they caused. AVOID AT ALL COSTS! You have been warned.. An $1800 estimate cost us $3200 plus $5000 in damaged property..