Reliable Zoom Drain is owned by Leslie Tanca and Ken Binick, a husband-and-wife team involved in private equity. Tanca is a Connecticut native and was raised in Simsbury outside Hartford. Binick earned his bachelor's degree from the University of Pennsylvania and his MBA from Vanderbilt University. After several years working as a financial analyst, he moved to private equity— then worked for nearly 15 years before retiring. Tanca and Binick followed strikingly similar paths; Tanca graduated from the University of Connecticut School of Business with a BA in management and finance. She has been working in the private equity industry since then.
Review Summary: Customers gave Zoom Drain praise for its timeliness, professional technicians, and trustworthy service, regardless of the complexity of the situation. Communication was clear and efficient, which is unusual in the industry. The pricing was also transparent and consistent, even in case of extra work. This integrated with the company's ability to keep calm in emergencies to provide a wonderful client experience. Professionalism, knowledge, and customer service are examples of skills the employees possess. Thanks to the excellent service, many consumers would call Zoom Drain again and advise others to call them initially because of their high quality. Customers love Zoom's response time and dedication to providing clients with courteous and top-tier photometry service, especially in emergencies or emergency situations. Tim, Bill, Mike, and others are some of the employees the clients pointed out to show the care and happiness we provided them. Customers appreciate Zoom's work and value their experiences, regardless of the circumstances.
