Customer Testimonials
Over the years, West Main Family Dentistry has received numerous customer testimonials. The following are a few of them:
1. Outstanding staff and always pain-free procedure
2. Dr. Aleksieva and the entire team were amazing! She made time to know us and explain every detail of the process. My son had a cracked tooth, and she ensured we left happy and comfortable. She was very sweet and treated the condition as if my child was hers. We were thankful for the care and love she gave us! Jada was very calm and gentle during my cleaning. She paid attention to my worries and performed as needed. You can hardly find such people nowadays. We are highly recommended.
3. Everyone is awesome!! Especially Jada and the woman dentist.
4. Dr. A and B, the dental hygienists, are also very nice. I've been coming here since Dr. Clem and Hickey were around, and I would recommend them to anyone. They are highly recommended.
5. Always friendly and competent
6. I have had an amazing visit to the West Main Family Dentistry. The staff genuinely cares about the patient experience and goes above and beyond even following up with you and expressing their concerns about you, which shows how much they care about you. The office was very clean, especially compared to my previous dentist. They are very big on hygiene standard and precautions, which made me feel at ease. You feel like family the moment you step in, and there is an older lady hygienist that is an absolute gem. She explains everything and is very knowledgeable. They took excellent care of my husband, who has more complex dental needs. We highly recommend this place.
7. Best Dental Practice I’ve Ever Been To !!! It was amazing, all the staff is so great so upbeat and knowledgeable while being friendly! Loved my cleansing was very relaxing and was very informative! The Staff goes above and beyond for their patients !!
8. Patricia is an outstanding dental hygienist, and they are the real deal if you are searching for the top dental care.
9. Best experience The MD was amazing gave me different choices to pick when threwly explaining everything with detail love it hope it stay like this
Frequently asked questions
7 questions
What do West Main Family Dentistry clients say about the work?
Clients frequently praise the staff's friendliness, professionalism, and thoroughness. Many highlight the compassionate care from Dr. Aleksieva and the gentle approach of hygienist Jada, noting that they feel comfortable and valued during their visits.
Does West Main Family Dentistry offer emergency dental care in Waterbury?
Yes, they provide emergency dental care, and reviewers commend their quick response times, with some sharing experiences of being accommodated on the same day for urgent issues.
What are the office hours for West Main Family Dentistry?
Their office hours are as follows: Monday: 8:00 AM - 6:00 PM, Tuesday: 8:00 AM - 6:00 PM, Wednesday: 8:00 AM - 6:00 PM, Thursday: 8:00 AM - 4:30 PM, Friday: Closed, Saturday: Closed, Sunday: Closed.
Can I get a teeth cleaning at West Main Family Dentistry, and what do patients say about it?
Yes, they offer teeth cleaning services, including regular and deep cleaning. Reviewers often mention the gentle and thorough approach of the hygienists, particularly praising Jada for her calm demeanor and attentiveness during cleanings.
Who leads the dental team at West Main Family Dentistry?
The dental team is led by Dr. Aleksieva and Dr. Balfour, who are noted for their compassionate care and expertise, with many patients expressing gratitude for their thorough explanations and attention to patient comfort.
What do patients say about the cleanliness and safety standards at West Main Family Dentistry?
Patients consistently highlight the cleanliness of the office, stating it exceeds their previous experiences. They appreciate the strict hygiene standards and precautions taken to ensure their safety during visits.