ICON Management

ICON Management ICON Management is a golf, tennis, amenity, and community association management company. ICON is based on a fundamental commitment to offer genuinely friendly service (which we call "ICONIC" service). Each ICON Team Member shares and practices this belief. Anyone can learn how to get a job done or acquire skills. However, achieving unconditional positive regard and sincere care for people is much more difficult, as it requires genuine interest in others and acknowledgment of our shared humanity with them. It is this heartfelt service that has propelled us to our current position; it is our guiding core value, our mission, and our tagline: Consistently Deliver Genuine Service in a Professional Manner.

The employee commendations were impressive, with Maria Mitchell and Luci G. receiving accolades for their professionalism, communication, and efforts to go above and beyond. The ICON company overall has a happy work environment and positive culture, with skilled and considerate staff at each level. Many reviews noted responsive and effective communication in the workplace, particularly in accounting and CAM roles. Some reviews also mentioned collaboration with homeowners, good customer service, and how some staff members served as examples of ICON's service values. In this environment, the company's multiple job training programs for many of its residents stand as significant contributions. Only one complaint undercut this celebration of ICON. It suggests that some of the perceived high turnover in the company and the mistakes documented in the experiences of persons over 55 might be because of Icon's alleged "favorites." However, the reviews reveal two sides of the coin, though bias might explain some of the employees' professional behavior. This is also supported by employee conduct and the presence of their supporters.