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CarMax

Name: CarMax
Address: Jacksonville, US
Telephone: +19046200585
Rating: 4.0294

102 reviews

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+19046200585

Open 10:00 AM - 9:00 PM now

11335 Atlantic Blvd, Jacksonville, FL 32225, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in Florida

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ABOUT Services Excellence Summary

We have an extensive range of preowned vehicles available, including sedans, trucks, and SUVs. Finding the exact car you need has never been simpler, thanks to our selection all in one place. Visit CarMax in Jacksonville, FL, for a relaxed level of service with no haggling or pressure. Every car we sell has been CarMax Certified, and we include a 30-Day Money-Back Guarantee, so you can shop and purchase with certainty. Concerned about selling your car? We streamline that process for you. You can rely on us to buy your vehicle, even if you don't purchase one from us.® purchasing and selling is convenient with CarMax.

SUMMARY Reviews Summary

CarMax's customers are very pleased. Most say that the company has stellar customer service, with particular praise for employees like Kyle, Carlos, and Jacob. High stress levels are associated with car sales, but many clients admit that these staff treated them well and put them at ease. A large portion of the people who have sent messages have purchased several vehicles from this business and intend to do so in the future. Customers also appreciate the straightforward and quick process, as well as the easy and quick process of buying or selling cars. These all sound extremely exciting. These are definitely the nicest reviews you can leave about a company and its employees. Your language and support can be beneficial to the company, as it may attract new customers who are swayed by positive experiences. CarMax staff are grateful for any input from customers. Buying a car can be a very stressful and emotional experience. A supportive person with the right frame of mind can make all the difference in the world. So for now and forever I'll just keep repeatedly telling them how word of mouth works way better than advertising. A pleasant place to do so.

Ross left a 1 star review

★☆☆☆☆

On TrustAnalytica

Aug 07

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Reputation Change over time

Pros & Cons

PROS

great experience ... (7)

recommend (5)

great customer s ... (3)

painless (2)

highly recommend ... (2)

good experience (2)

helped me (2)

very helpful (2)

recommended (2)

great place (2)

Cons

horrible (2)

rude (2)

dirty (2)

disappointed (1)

will not be retu ... (1)

frustrating (1)

terrible (1)

terrible experie ... (1)

unprofessional (1)

too busy (1)

CarMax Reviews: 102. Average Rating: 4.0

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Reviews (1) Google Reviews (101)

Ross

on Trustanalytica

Fix negative reputation Fix negative reputation

Not trustworthy people. They pretty much just wash the cars and make sure they start. Any other issues with the cars need to be found by the sucker that buys from CarMax.