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  1. US
  2. FL
  3. Jacksonville

Factory Auto Glass

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2700 Atlantic Blvd, Jacksonville, FL 32207, USA Get Directions

4.8

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ABOUT   Services Excellence Summary

Factory Auto Glass is the top glass company recommended in North Florida. The services are available in Gainesville/ Lake City and throughout North Florida and South East Georgia. Our mobile shop comes to you for all glass installations, with 21 mobile units providing a radius of 50+ miles around Jacksonville, Gainesville, and Lake City. This includes dealer, body shop, and at-home services. One call is all it takes to schedule your repair and get back on the road. With your busy schedule in mind, we want to get you back on the road as quickly as possible. We offer professional auto glass and camera calibration services. Our full lane departure calibration center works to make sure that your driver assistance features work properly. Modern vehicles use cameras that are connected to the windshield (usually adjacent to the mirror). This camera must be calibrated properly. We only use the best DOW glass bonding on all installations, no matter the age of the car. Our special method will allow you to wash your car, even after new glass has been installed. This is not like typical adhesive used by other companies that do not allow you to wash your car. The calibration becomes defective if you get your windshield wet in the first 24 hours. Factory Auto Glass can also install a windshield in any vehicle that is not a Volkswagen Beetle or an armored SWAT vehicle.

 

SUMMARY   Reviews Summary

The reviews for Factory Auto Glass are incredibly positive. Whether it is the service, professionalism, and efficiency of the staff, the company have topped expectations of the residents of Jacksonville. This is evident in the thoroughness of the windshield replacements completed by the technician. The employees are appreciated and readily forewarn the clients about various issues that might come up before they do. This was confirmed by customers who had their door replaced due to theft or the complicated installations other customers had or the unforeseen technical issues that affected their vehicles. The fact that the customer would leave with a positive review is a sign of the company's understanding and the initiatives it had put in place. The business retains its long-term customers, even though they may consider other replacement companies following the replacement of their vehicle's glass or doors.

 

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Pros & Cons

PROS
recommend (18)
highly recommend ... (8)
very professiona ... (7)
great job (5)
on time (4)
recommended (4)
friendly service ... (3)
affordable (3)
highly recommend ... (3)
quality service (2)
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Cons
waste of money (1)
overcharged (1)
rude (1)
Factory Auto Glass Reviews: 100. Average Rating: 4.8
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