Trustworthy mechanicsFair pricingProfessional treatmentQuick repairsExcellent customer serviceKnowledgeable staffFriendly serviceHonest recommendationsGreat care of vehiclesConsistent service
About this business
JJ's Auto Care is family-owned and operated and has served Jacksonville as its top automotive repair shop since 1991. We are committed to providing you with quality repairs and we are the only Jacksonville shop to receive the Blue Seal of Excellence from the Automotive Service Excellence. At JJ’s Auto Care, we are known for our honesty. We only sell the repair you need when you need it. Our professionals at JJ’s Auto Care can handle everything from routine maintenance to crises. JJ's Auto Care puts its customers first. Our staff is professional and approachable, treating you like family.
Reviews Summary
JJ's is highly recommended for their courteous, honest, and satisfactory professional service for so many years. They give valuable advice and are great assistants in difficult situations. They are good listeners and are helpful in finding solutions to any problem with your car. They will confidently let you know what is wrong with your car. Staff members are friendly and polite. Upgrade help even marks help for the good customer's environment. They are trustworthy and reliable, you will not get the feeling that you are being deceived. Their outstanding service ensures that customers keep coming back, providing peace of mind. If you need to keep going, make sure you use JJ's.
Frequently asked questions
6 questions
What do JJ’s Auto Care clients say about the work?
Reviewers consistently praise the honesty and professionalism of the team, highlighting their thorough communication and timely repairs. Many mention feeling valued and respected, with specific staff like Ralph and Charles receiving commendations for their customer service.
Does JJ’s Auto Care handle emergency repairs in Jacksonville, and what do customers say about their response time?
Yes, they handle emergency repairs and are noted for their quick response times. Customers have expressed appreciation for the team's ability to accommodate urgent needs and provide timely service, ensuring peace of mind during stressful situations.
What services does JJ’s Auto Care offer?
JJ's Auto Care provides a range of services including General Car Repairs (Engine Diagnostics, Brake Repair, Alternator Replacement), Maintenance Services (Oil Change, Wheel Alignment, AC Service), Diagnostics (Check Engine Light Diagnostics, Electrical System Diagnosis, Fault Code Retrieval), Suspension Services (Shock and Strut Replacement, Suspension Inspection, Ball Joint Replacement), and Tire Services (Tire Rotation, Tire Installation, Flat Tire Repair).
Who owns JJ’s Auto Care and how long have they been in business?
JJ’s Auto Care is a family-owned business that has been serving Jacksonville since 1991, showcasing over three decades of experience in automotive repair.
Does JJ’s Auto Care offer tire services, and how do customers feel about them?
Yes, they offer tire services including Tire Rotation, Tire Installation, and Flat Tire Repair. Customers have expressed satisfaction with the quality and efficiency of these services, often mentioning the team's expertise.