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  1. US
  2. FL
  3. Jacksonville
US Auto Sales
US Auto Sales
US Auto Sales
US Auto Sales

US Auto Sales

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7653 Blanding Blvd, Jacksonville, FL 32244, USA Get Directions
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ABOUT   Services Excellence Summary

Established in 1992 in Lawrenceville (GA), U.S. Auto Sales thrives on quality, trust, and respect. We provide pre-owned vehicles to clients who cannot acquire them using traditional methods. Our reputable mission has helped thousands access quality cars and stand on their own. The success has further increased our market share in the southeast courtesy of the clients. Our client-centric company is happy to announce that we are expanding and now have a northeast Florida branch in addition to the Jacksonville used car dealer. The Jacksonville branch has been operational since 2017 and has a wide variety of cars to choose from. The Jacksonville Branch is located at 6800 Blanding Boulevard, one of the two U.S. Auto Sales dealers in Greater Jacksonville. The branch employs a highly skilled and dedicated team of professionals to help car buyers through the car purchasing process. The Jacksonville branch and all U.S. Auto Sales dealerships are available to help you during every step of the car ownership process. Our professional team members have the necessary experience to help you find the right vehicle. Additionally, U.S. Auto Sales will work with you even if you have a low credit rating. You do not need to worry about your past credit records as the company can accommodate individuals with a bad credit history.

 

SUMMARY   Reviews Summary

The numerous reviews comprise contrasting opinions on the services provided at the car dealerships. Many appreciate the assistance and support they received from certain members such as Danielle and Derric, mostly mentioning their friendliness, experience and helpfulness. Clients report problems with their transactions, with one claiming that the vehicle he purchased required a major repair. An outstanding number of comments prefer easy and quick transactions, and look for the overall customer satisfaction, the dealership is a good place to buy from. The well pleased customers are also likely to recommend the dealership to others. On making payment for their vehicles, one customer was sometimes unable to receive a timely response or had their vehicle shut down when they could not pay as agreed. UpDown Momentum Words Wonderful, booms, seem and caring, amazing Downslopes Problem, deduct, think, worst, terrible Great job Team_PLAYER_NAME! The reviews generally support this dealership. So, the concluding analysis is that the dealership has a significant share of the happy customers. However, the few customers with concerns should give the dealership a chance to discover and litigate their concerns.

 

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Pros & Cons

PROS
recommend (12)
very helpful (6)
great customer s ... (5)
highly recommend ... (5)
very professiona ... (3)
great experience ... (3)
experience was g ... (2)
helped me (2)
very happy (2)
absolutely amazi ... (2)
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Cons
very disappointe ... (1)
disrespectful (1)
not received a r ... (1)
horrible (1)
overpriced (1)
stay away (1)
unprofessional (1)
poor customer se ... (1)
dissatisfied (1)
rude (1)
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US Auto Sales Reviews: 96. Average Rating: 4.0

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Horrible service! Would give less than 1 star if I could. I was pressured into purchasing a way overpriced vehicle that I didn't really want. Two weeks after purchasing the vehicle started seeing all these issues with the vehicle. Tried to open a claim with their so called warranty company that will not provide me with a rental car until the car has been diagnosed properly. Had the vehicle at Pep Boys on three different occasions one of which they had my car for 10 hours and it's still not diagnosed. l have called their customer service multiple times and all they are worried about is taking your money and nothing else. I've reached out to the sales person (Danielle) and she didn't even acknowledge receipt of the email so of course I have not received a response. Looks like its time to contact my attorney. This place is a SCAM! Think twice before purchasing your next vehicle from this company! I submitted a bad rating on google as well for this company and of course immediately "the owner" responded and said please contact us immediately so we can get the details. I followed the link they provided gave them the information and my contact info and no acknowledgement or response to that either. THESE PEOPLE DO NOT CARE WHAT HAPPENS TO YOU OR THAT CAR ONCE YOU SIGN THAT CONTRACT. DON'T DO IT! Guess I will leave it in my attorney's hands now!
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