USCIS Application Support Center (ASC)

Juneteenth is a Federal Holiday on Friday, June 18, 2021. If you have an in-person appointment on Juneteenth, we will notify you and automatically schedule a reappointment. You do not need to contact the Contact Center. If you come to the office without an appointment, you will not be allowed in. You must make an appointment to visit a USCIS office. To prepare for your visit, please read our self-help section. We have taken precautions to prevent COVID-19 from spreading at reopened facilities. Federal law prohibits carrying firearms, knives, pepper spray, or ammunition at any USCIS facility. You may not bring a gun permit into a USCIS facility. Breaking this law can result in imprisonment and a fine. This section also includes information about laws, regulations, and other authorities; interpretations; and guidelines, USCIS (and other components of the Department of Homeland Security) adhere to. The USCIS upholds America's commitment to a country that promotes the values of integrity, fairness, and respect.

The general opinion is that the service is beneficial. There have been numerous reviews praising the venue's organization, quick service, and their efforts to implement protection measures against the pandemic. Many reviewers have highlighted certain employees' professionalism and friendliness, with some even mentioning particular employees by name, implying that customer service is among their priorities. The security staff have gotten various acknowledgments, which most people appreciate, with many reviewers sayng that they contributed to a stress-free environment. In several reviews "uniform cleanliness" and the reception of some officers were explicitly noted. Our respondents tend to see their encounter as superior to past experiences and make similar reviews of local attractions. One respondent called in a "new usual" and noted that it was much more pleasant than they thought. Interviewees currently observe these authorities also praised the service. This shows that most reviewers are satisfied with the service and agree that it is the best in the locality.