Dermatology of Miami

Customer reviews: 1. They never answer the phone, I have been trying to contact them for days, and the phone always goes unanswered. 2. I visited this office yesterday, and the dermatologist was good, but the experience with the front desk was terrible. The two receptionists were rude, unwelcoming, and generally poor at customer service. They barely acknowledged me, did not reply to simple greetings, and were apathetic and uninterested in the patients. The front desk staff barely paid attention to me, even when one checked me in, and the other received my payment. After my visit, I have had a difficult time getting feedback. My calls go unanswered, and I still do not have my medical report or if my prescription is ready. No one has contacted me from the team, which is concerning. The doctor's care was good, but the front desk staff's behavior and lack of professionalism hugely impacted my experience. I hope management looks into these issues since patients deserve a certain level of treatment.3. I visited this office yesterday, and the dermatologist was good, but the experience with the front desk was terrible. The two receptionists were rude, unwelcoming, and generally poor at customer service. They barely acknowledged me, did not reply to simple greetings, and were apathetic and uninterested in the patients. The front desk staff barely paid attention to me, even when one checked me in, and the other received my payment. After my visit, I have had a difficult time getting feedback. My calls go unanswered, and I still do not have my medical report or if my prescription is ready. No one has contacted me from the team, which is concerning. The doctor's care was good, but the front desk staff's behavior and lack of professionalism hugely impacted my experience. I hope management looks into these issues since patients deserve a certain level of treatment.4. very rude woman at the referral department over the phone today. Choose a different office for your dermatology needs.5. I have been calling for over 3 days to schedule an appointment. no answer.6. As a company, I had a great experience, very good attention, efficient medical personnel, assistants, and overall office quality, I highly recommend it. Thank you.7. I had a wonderful experience with Dermatology of Miami. Dr. Glinos and his team are very nice and friendly. They assign follow-up visits to check progress in each patient. Thank you.8. I had a wonderful experience with Dermatology of Miami. Dr. Glinos and his team are very nice and friendly. They assign follow-up visits to check progress in each patient. Thank you.9. I trust Dr Yesenia 100% with my skin checks. She carefully checks all suspicious things and give professional advice. Dr Yesenia’s attention to details saved my life 2 years ago when she found a small mark on my back and she suggested to biopsy which turned out to be Melenoma. If not for her detailed checkup, it would cost me my life. Thank you for being so caring and professional. 10. I trust Dr Yesenia 100% with my skin checks. She carefully checks all suspicious things and give professional advice. Dr Yesenia’s attention to details saved my life 2 years ago when she found a small mark on my back and she suggested to biopsy which turned out to be Melenoma. If not for her detailed checkup, it would cost me my life. Thank you for being so caring and professional. 11. The staff and doctor were super nice. They treated us very well. We didn’t have to wait much either. Everything was very clean too. It was one of my best experiences at a clinic.12. The staff and doctor were super nice. They treated us very well. We didn’t have to wait much either. Everything was very clean too. It was one of my best experiences at a clinic.13. Attentive to my needs. They tried to help me with the best options for my treatment. The staff gave me some contact info for the provider and scheduled an appointment.14. Awesome Doctor, very sweet and caring. Would recommend to anyone! very knowledgeable15. I called almost 2 years ago to book an appoint with an in network doctor and was given appointment with someone out of network. Still chasing claims with my insurance to get the bills sorted as they don't file them correctly and never answer the telephone and if you leave a message, they barely call back. Treatment was ok but misdiagnosed for one issue was not the best.