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Ciao Moving & Storage

101 reviews

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3000 Coral Way Suite 1415, Miami, FL 33145, USA Get Directions

moving company Best Moving Companies in United States Best Moving Companies in Florida

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4.9

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Service	Sub Service	Average Price Range (USD)
Moving Services	Local Moving	$80 - $150 Call to Book
	Long Distance Moving	$1200 - $2500 Call to Book
	Office Relocation	$300 - $1000 Call to Book
Packing Services	Full Packing	$200 - $600 Call to Book
	Partial Packing	$100 - $300 Call to Book
	Packing Materials	$50 - $150 Call to Book
Storage Services	Short-term Storage	$150 - $300 Call to Book
	Long-term Storage	$300 - $600 Call to Book
	Climate-Controlled Storage	$400 - $800 Call to Book
Specialized Moving	Art and Antiques Moving	$300 - $800 Call to Book
	Piano Moving	$400 - $1000 Call to Book
	Fragile Item Moving	$250 - $500 Call to Book

ABOUT Services Excellence Summary

With over 10 years of combined experience, Ciao Moving & Storage is a Miami company specializing in high-quality service, an all-inclusive one-price move based on your inventory. Our full-service firm is equipped to handle all your moving and storage requirements.

SUMMARY Reviews Summary

Ciao Moving & Storage has gained a lot of positive feedback, with many clients praising the team for being very professional, speedy and caring for their items. Repeated customers noted that they have had previous positive experiences with the company, and other had their first excellent experience. Most reviews mention how fast moving day went with zero issues. They lauded Ciao's professional crew who made the typically distressful time of moving less challenging and more enjoyable. Furthermore, the making crew was superb at communicating across the board and provided clear explanations of four results and often gave the customers a chance to ask them their questions. Moreover, it is a norm to see positive feedback about other companies in the reviews._SA The competent crew members had a lot of positive reviews, a good number, including Yasser and Jorge, who were regarded as the go-to team leaders. It is evident that all of the customers had no issues about the pricing, and Ciao was noted as an industry leader in the cost-effective and ethically priced companies. It is made clear that they are a tech-savvy company that prioritizes cutting-edge movers, as their two main team leaders were noted as highly trained professionals. More so, all five star reviews=my city movers to note that ciao is a big brand in moving companies. Subsequently they will give their positive reviews if they are more than pleasant so that they can attract more people to try the same experience.

Allen left a 1 star review

★☆☆☆☆

On TrustAnalytica

Jun 26

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Reputation Change over time

Pros & Cons

PROS

recommend (39)

highly recommend ... (24)

on time (15)

very professiona ... (10)

use them again (8)

recommended (5)

highly recommend ... (4)

very efficient (4)

punctual (4)

excellent servic ... (3)

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Ciao Moving & Storage Reviews: 100. Average Rating: 4.9

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Reviews (1) Google Reviews (100)

Allen

on Trustanalytica

Fix negative reputation Fix negative reputation

Worst moving experience I’ve had, and I have moved every 1-3 years for the past 20 years. Don’t fall for the “awe schucks, we are so honest” routine. This company prices based on volume, and not by weight which is the industry standard. This allows them to more easily overcharge. We asked them to commit to disclosing the actual weight and volume of our HHE and they were evasive. This is not a transparent company. They missed the Saturday call to review everything before our move. They stopped responding to my emails the second I signed their estimate. Further, they surprised us with a bunch of extra charges on moving day. Their estimate was not an estimate - it was the minimum they will charge for the move. They do not offer insurance. We were schooled to learn on moving day that they would not repair or replace any items they damaged. They then offered to insure the move only if we paid them an extra $2,600. I felt extorted. They charge high fees for storage but bury the formula they use in the fine print. Worst of a, they packed a ton of “air”, casually placing many of our items, loose, in boxes with no protection. They primarily used moving blankets and tape for everything. No foam or bubble wrap. When I expressed concern about a poorly wrapped marble table, they offered to crate it for another $295. Ultimately, they came in at least 40% higher than the estimated “binding” contract. We are contemplating legal action; I would never recommend this company to anyone. Just another Miami scam. Cuidado.