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  1. US
  2. FL
  3. Miami
Eastern United Insurance
Eastern United Insurance
Eastern United Insurance

Eastern United Insurance

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13200 SW 128th St D4, Miami, FL 33186, USA Get Directions
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ABOUT   Services Excellence Summary

Eastern United Insurance Company understands the frustration many people go through searching for coverage, and they have adjusted their processes and team to mitigate these frustrations. Jaime C. Ordonez and his family have served South Florida with personal and business insurance for many years. He chose to focus on his clients via Retail Insurance, founding Eastern United Insurance, an independent agency operating the State of Florida in 1988. His son Jaime D. Ordonez, who was completing a Bachelor's Degree in 2003, opened another retail store in Florida and Georgia. The vision of both locations remains simple: offer customers the most cost-effective coverage while delivering top-notch customer service and ethical business practices. EUI has been a member of several Trade Professional Organizations such as the Florida Association of Insurance Agents and Professional Insurance Agents of Florida. Jaime D. Ordonez served as the Latin American Association of Insurance Agencies Director for two terms. He also advocated for consumers' rights by being a member of the Legislative Committee and the Membership Committee. Our agency offers all products and is independent from any other company, unlike a captive or direct insurer, which only sells their products. This is something many insurance customers do not consider. It is essential that insurance consumers use agencies who understand all aspects of insurance, including companies and policies and guidelines. What separates an agent is the ability to be proactive in servicing policyholders and knowing the entire insurance industry and its products.

 

SUMMARY   Reviews Summary

Easter United Insurance (EUI) has received high praise from customers, with Jessica, Diana, Jackie, Jaime, and the entire team deserving special mention. Jessica's exemplary responsiveness and commitment to delivering the best homeowners coverage set a new standard in customer service. Several reviewers commented on the honest, family-like atmosphere at EUI offices, emphasizing the excellent teamwork and the agency's undivided attention when determining the optimal plan. Clients like the stress-free environment and the detailed responses to any questions they posed, making the whole process manageable. This straightforward and friendly manner made many reviewers eager to return and keep abreast of the latest plans and options. The employees' exceptional all-round prowess and insight, Erica Reviewer, were frequently commended for demonstrating care and transparency while working with clients, fostering a sense of family. Just as Jessica had done, Diana also connected with customers on a personal and professional level, earning trust and confidence through her rapid and dedicated service. To summarize: many clients credit EUI with their comprehensive insurance plan and exceptional customer service. In Miami, this insurance agency is preferred.

 

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Pros & Cons

PROS
recommend (2)
very helpful (2)
amazing customer ... (1)
highly recommend ... (1)
very welcoming (1)
highly suggest (1)
best experience (1)
Cons
terrible service ... (1)

Eastern United Insurance Reviews: 9. Average Rating: 4.1

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