Macy's

Macy's, founded in 1858, is a historic icon in American retail as a department store that spans over 740 locations and operates online. Macy's merchandise range includes some of the leading fashion names, such as Ralph Lauren, Calvin Klein, Clinique, Estée Lauder & Levi’s. Macy's also sells housewares, presents, and furniture in certain stores, in addition to shoes and clothing.

The reviews are very positive. Ana Cornavaca is praised for her helpfulness and ability to select the perfect items that go well with what the customers pick. She is commended for her sweet and effortlessly good service level. Mercedes’ congeniality and patience in helping the customers are also highlighted. Everyone knows that Macy’s customers have experienced good service, but some feel that this level of satisfaction might compromise the swift processing of the customers. The store itself is praised as one of the nicest and largest in Miami.