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Review Keywords Analysis

  1. US
  2. FL
  3. Miami
U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

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Open 7:00 AM-6:00 PM now
1600 SW 27th Ave, Miami, FL 33145, USA Get Directions
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3.6

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ABOUT   Services Excellence Summary

U-Haul is inaugurating operations as a distributor of activities, making available the broadest variety of trucks and trailers in the region for rental, either in-town or one-way. The process is made easier with U-Haul when one rents a trailer or truck. This might include utility trailers for cars, enclosed cargo trailers, and trailers meant for transporting cars and motorcycles. Also, combining a moving truck and a trailer to operate together is possible. U-Haul also rents trucks, trailers, pickups, and cargo vans. Reservations are also completed online for U-Boxes, boxes, moving kits, and additional necessary items for the move. Many dealer locations and dealership facilities are available in the vicinity. Such services are inclusive of U-Haul trucks, trailers, self-storage, packing materials, propane refills, vehicle trailer wiring installation, trailer hitches, and other moving supplies needed on the moving day.

 

SUMMARY   Reviews Summary

Customer service was generally good, and most comments praised it while characterizing it as friendly, professional, and efficient. The majority of users didn't dentify any issues with the service. Customers also perceived economical pricing, and several stated that they liked the opportunity to reserve larger vehicles. However, technical availability was among the several negative comments. Some reported various mechanical issues, including varying tire pressures, which may be concerning in such a dangerous service sector. Nevertheless, other reviews suggested tracking gasoline and mileage and what to do to avoid extra expenses. One person claimed that the employee who made it did not offer a high-quality telephone response to clients in a hell-guided situation, but this seemed to be an isolated incident. In summary, the bulk of the reviews reveal satisfied customers, namely, those who had a moving budget in place and valued the cost-effectiveness of the services. Also, customer service was very efficient. However, special attention is necessary to ensure technical service availability.

 

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Reputation Change over time

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Pros & Cons

PROS
good service (3)
great service (2)
very good servic ... (2)
friendly service ... (1)
good customer se ... (1)
excellent experi ... (1)
good price (1)
will come back (1)
best experience (1)
very knowledgeab ... (1)
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Cons
rude (5)
horrible (3)
unprofessional (3)
not recommend (2)
not great (2)
waste your time (2)
stay away (2)
overcharge (1)
extremely rude (1)
absolutely nothi ... (1)
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U-Haul Neighborhood Dealer Reviews: 151. Average Rating: 3.6
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