Great customer serviceHelpful staffKnowledgeable staffAbove and beyond serviceFair pricingFast serviceClean storeBattery checkStock availabilityCustomer care
About this business
AutoZone in Orlando, FL located on North South Kirkman Road is one of the biggest automotive retailers in America. We provide new and remanufactured parts, car accessories, and maintenance products. Contact us on phone number (407) 297-1996 or walk into the store at 4765 South Kirkman Rd. Orlando, FL.
Find the best parts and tips for vehicle maintenance and repair at AutoZone eauto parts shops in Orlando. Our stores offer free battery testing and battery charging in store. Additionally, our Loan-A Tool(r) program and Fix Finder are available. Fix Finder is an easy-to-read tool that reads a car’s Check Engine Light and uses an extensive database of ASE-certified mechanics to determine likely solutions.
AutoZone Rewards Account is a program available when you shop online or visit our store. For every purchase worth $20 or more, AutoZone Rewards Account is credited $20 after five complete transactions.
Reviews Summary
Customers praise the shop's great service, enthusiastic teams, and supportive workers. They thank staff members who took their time to interact with them and help them. A customer tells how they got vital advice on how to handle coolant safely, potentially saving their life. Managers have not been left behind, Carlos, Joe, and Isaiah are recognized for being the top of customer service excellence. Customers consider it an important factor the extent store staff is ready to go to help them, from repairs to air pressure checks. One experience shows how they visited a competitor's store without success, their kind employees helped them tackle the issue. The shop has received many positive reviews, some customers suggesting it, thanking the team, and leaving their experiences. Prominent among this, the service excels and the staff are welcoming minded. This suggests an emphasis on customer satisfaction.
Frequently asked questions
7 questions
What do AutoZone clients say about the customer service?
Reviewers frequently praise the staff for their helpfulness and knowledge, highlighting individuals like Carlos, Kimberly, and Jeffery for going above and beyond to assist customers with their needs.
Does AutoZone Auto Parts in Orlando offer free battery testing?
Yes, they provide free battery testing and battery charging in-store, ensuring customers can assess their battery health without any cost.
What services does AutoZone Auto Parts provide?
They offer Auto Parts Sales (Batteries, Coolants, Headlight Bulbs), Automotive Diagnostics (Battery Testing, Scan Diagnostic, Check Engine Light Diagnosis), Installation Services (Battery Installation, Bulb Installation, Coolant Replacement), and Customer Support (In-Store Assistance, Phone Support, Installation Guidance).
What are the hours of operation for AutoZone in Orlando?
Monday: 7:30 AM - 10:00 PM | Tuesday: 7:30 AM - 10:00 PM | Wednesday: 7:30 AM - 10:00 PM | Thursday: 7:30 AM - 10:00 PM | Friday: 7:30 AM - 10:00 PM | Saturday: 7:30 AM - 10:00 PM | Sunday: 8:00 AM - 9:00 PM.
Can I get assistance with installation at AutoZone Auto Parts?
Yes, they provide free installation guidance for services like battery installation, bulb installation, and coolant replacement, helping customers with DIY projects.
How does AutoZone handle customer inquiries and support?
They offer free in-store assistance and phone support, ensuring that customers can get help with their automotive needs whenever required.