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Review Keywords Analysis

  1. US
  2. FL
  3. Orlando
AutoZone Auto Parts

AutoZone Auto Parts

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Open 7:30 AM-10:00 PM now
4765 S Kirkman Rd, Orlando, FL 32811, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

AutoZone in Orlando, FL located on North South Kirkman Road is one of the biggest automotive retailers in America. We provide new and remanufactured parts, car accessories, and maintenance products. Contact us on phone number (407) 297-1996 or walk into the store at 4765 South Kirkman Rd. Orlando, FL. Find the best parts and tips for vehicle maintenance and repair at AutoZone eauto parts shops in Orlando. Our stores offer free battery testing and battery charging in store. Additionally, our Loan-A Tool(r) program and Fix Finder are available. Fix Finder is an easy-to-read tool that reads a car’s Check Engine Light and uses an extensive database of ASE-certified mechanics to determine likely solutions. AutoZone Rewards Account is a program available when you shop online or visit our store. For every purchase worth $20 or more, AutoZone Rewards Account is credited $20 after five complete transactions.

 

SUMMARY   Reviews Summary

Customers praise the shop's great service, enthusiastic teams, and supportive workers. They thank staff members who took their time to interact with them and help them. A customer tells how they got vital advice on how to handle coolant safely, potentially saving their life. Managers have not been left behind, Carlos, Joe, and Isaiah are recognized for being the top of customer service excellence. Customers consider it an important factor the extent store staff is ready to go to help them, from repairs to air pressure checks. One experience shows how they visited a competitor's store without success, their kind employees helped them tackle the issue. The shop has received many positive reviews, some customers suggesting it, thanking the team, and leaving their experiences. Prominent among this, the service excels and the staff are welcoming minded. This suggests an emphasis on customer satisfaction.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (5)
great customer s ... (5)
helped me (4)
great work (3)
great service (2)
recommend (2)
good decision (2)
decent prices (1)
helpful staff (1)
super helpful (1)
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Cons
too busy (1)
terrible custome ... (1)
not helpful (1)
AutoZone Auto Parts Reviews: 101. Average Rating: 4.6
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