Friendly staffHelpful staffInformativeQuick processFun experienceHelp with creditEfficient serviceGreat sense of humorGreat communicationPatient staff
About this business
Find Your Next Vehicle at OKCarz West Colonial Dr.
Whether you need a sedan, truck, SUV, or sports car, we have a massive selection of pre-owned vehicles to meet your needs and desires. We can assure you that you will locate the perfect vehicle. OKCarz is excited to assist you, whether you are looking for your first vehicle or have poor credit. Our dealership provides Buy Here, Pay Here (BHPH) financing. You can purchase a car from our dealership and get financing from Mid-Florida Financing. We accept all credit types, be it bankruptcy, foreclosure, no credit, or bad credit. OK! We are nothing like other car lots that only sell cars and provide the cheapest customer service. Customer service is our top priority. OKCarz aims to provide you with an outstanding customer service experience. We do more than offer bad credit loans. You can buy the car from us and repay it in a timely manner. We report your timely repayments to all the major credit bureaus. If something is wrong, please contact us directly. We stand behind our work and want to ensure that you have a worry-free experience with us. You can take care of your financing needs online. This innovative tool will save you time and make your experience less stressful.
Reviews Summary
The reviews emphasize how positively clients view the dealership staff, Christy Gerbasi, in particular, with regular references to her upbeat personality and the positive interactions she has with customers. They establish a supportive and caring atmosphere in which someone previously unfamiliar with car shopping can quickly grasp the process principles. Clients appreciate how Holnick checks in and informs them at each step and the feeling that Christy genuinely wants what is best for them. They say that people with low savings and bad debt will find great deals, and they don't have to worry about financing. Furthermore, the reviews underline that the process is structured in a way that serves customers with poor credit or who struggle to get a new car from other places that turned them down. Also, emphasize the fast, simple transactions and how they were told about charges upfront and finished their purchases in record time. Lastly, the reviews overwhelmingly recommend the dealership, giving the dealership a high rating and saying Christy and the rest of the staff are excellent because they made a stressful scenario enjoyable. The reviews make clear that Christy goes above and beyond to ensure a customer's satisfaction, and many clients have left excellent feedback on how she helped them with important details to confirm their purchase.
Frequently asked questions
7 questions
Is OKCarz West Colonial Dr. good for first-time buyers, and what do reviewers highlight?
Yes, many customers praise the team for their exceptional support for first-time buyers. Reviewers specifically mention Christy's patience and thoroughness, helping them understand the process and ensuring they left with a vehicle they loved.
What services does OKCarz West Colonial Dr. offer for car financing?
They provide a range of services including Used Car Sales, Finance Options, Trade-In Services, Credit Assistance, Loan Services, Down Payment Options, Basic Warranty, Extended Warranty, Warranty Claims Assistance, Consultation Services, After-Sales Support, and Complaints Resolution.
Can I get financing with bad credit at OKCarz West Colonial Dr.?
Yes, they accept all credit types, including bad credit, and offer Buy Here, Pay Here financing options, making it accessible for those with challenging credit histories.
How does the team at OKCarz West Colonial Dr. support customers after a sale?
They offer After-Sales Support, ensuring customers have assistance with any questions or concerns regarding their purchase, which many reviewers appreciate as a key aspect of their service.
What do customers say about the service at OKCarz West Colonial Dr.?
Customers frequently highlight the friendly and helpful staff, particularly Christy and Tony, who provide a welcoming atmosphere and a smooth car-buying experience, often completing transactions quickly and efficiently.
Can I trade in my vehicle at OKCarz West Colonial Dr.?
Yes, they offer Trade-In Services, allowing customers to trade in their current vehicles as part of the purchasing process, which is noted positively by clients.