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Laura Watts owns Plush Paws Pet Salon, which has been named Orlando's best pet salon multiple times by the Orlando Sentinel, Orlando Weekly, Orlando Magazine, Nextdoor, Orlando Magazine, and Orlando Magazine. After attending primary, intermediate, and high school in College Park, Laura began her pet grooming career at a local Petsmart store. She completed Petsmart Academy and received grooming certification. She was promoted to management within a year. Laura became a corporate pet salon manager, which oversaw numerous salon locations and eventually her move to Florida, where she covered most of Southeast Florida as a district training manager for all Petsmart hairdressing salons. Laura founded Plush Paws Inc in October 2010. All Breed Pet Grooming is its specialty. Flea and tick prevention and treatment are her specialties.
 
The content of the reviews is reflective of the overall satisfaction of customers with the service of the Plush Paws salon. The vast majority of the customers report that their pets have been well treated by the grooming shop and that they are satisfied with the results. The staff is commended for their friendliness and ability to work with even the shy and skittish animals. Many consumers report that their pets came home smelling and looking better after a visit. The service is also recognised for being effective as staff cleaned up the mats that they experienced on their long-haired cat and the mats that they had in several areas of the coat of their long-haired dog. However, a few customers were upset that they had to wait a long time to get their pet grooming. Although the overwhelming majority of customers would recommend the service to a friend, anecdotal reports show that some had problems with scheduling.
 
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