Professional staffKnowledgeable techniciansThorough explanationsTimely serviceHelpful office staffQuick repairsHonest assessmentsFriendly serviceEfficient problem resolutionPreventative maintenance
About this business
ProMag Energy Group A/C & Heating, Inc., was founded in 1988, serving Central Florida with residential, commercial, and light industrial HVAC. The primary goal of ProMag Energy Group is to provide high-quality air conditioning services to all of Central Florida. ProMag Energy Group has prioritized customer satisfaction and affordable services since its inception. We want our loyal patrons to rest assured knowing we have the best available. We offer a 1-year service warranty for all preventative maintenance calls to ensure your satisfaction and comfort. To ensure your comfort, we can be reached 24/7 through on-call emergency services.
Reviews Summary
The general consensus in the reviews is that ProMag Energy Group offers excellent service. Clients appreciate the company's timely response to urgent issues after hours and on Sundays when unavailable to handle their repair issue. Many even mention the staff’s hard work and how they clean up after the job is completed and leave their houses just as they found them. The reviewers are satisfied with the honesty and skill displayed during extensive and thorough service appointments where systems needed repairs, the area's trusted authority. Overall, customers have expressed a high level of trust in ProMag's maintenance recommendations, comfort, and improvement: a skill that broadened in the 20 years of their workforce. Most customers believe that ProMag Energy Group is the best and promise to use it again as the company recognized. Promag continues to receive great customer reviews over the years.
Frequently asked questions
7 questions
Does ProMag Energy Group A/C & Heating, Inc. offer emergency AC repairs in Orlando, and what do customers say about their response time?
Yes, they provide 24/7 emergency AC repairs. Reviewers frequently mention prompt service, with technicians arriving quickly to address urgent issues, often within an hour of the call.
What do clients say about the professionalism of the technicians at ProMag Energy Group A/C & Heating, Inc.?
Clients consistently praise the professionalism and knowledge of the technicians. Many reviews highlight their thorough explanations of issues and solutions, as well as their courteous demeanor during service calls.
Can I get a maintenance package for my AC system from ProMag Energy Group A/C & Heating, Inc.?
Yes, they offer an Annual Maintenance Package as part of their air conditioning maintenance services, ensuring regular upkeep of your AC system for optimal performance.
What electrical services does ProMag Energy Group A/C & Heating, Inc. provide?
They provide a range of electrical services including Electrical Inspection, Ceiling Fan Installation, and Sconce Installation, ensuring comprehensive support for both HVAC and electrical needs.
What are the operating hours for ProMag Energy Group A/C & Heating, Inc.?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
How long has ProMag Energy Group A/C & Heating, Inc. been in business?
ProMag Energy Group has been providing HVAC services since 1988, establishing a long-standing reputation in Central Florida for quality air conditioning and heating solutions.
Where is ProMag Energy Group A/C & Heating, Inc. located?
Promag Energy Group responded to my urgent call on a Sunday. Technician located issue and proceeded to order replacement part the next day. Repair was completed as soon as item was received. Office staff, Christy, was terrific, professional and extremely helpful. Thanks to Promag.
Our heat wouldn't come on with our new system that was installed 10 months ago. They came out and got it running. They charged us $95 even though it is under warranty. If we didn't pay they would not honor our warranty in the future. I told JD in the office it wasn't fair because the unit was not installed properly and took 2 additional trips to get it running.
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