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Review Keywords Analysis

  1. US
  2. FL
  3. Orlando
ProMag Energy Group A/C & Heating, Inc.
ProMag Energy Group A/C & Heating, Inc.
ProMag Energy Group A/C & Heating, Inc.
ProMag Energy Group A/C & Heating, Inc.

ProMag Energy Group A/C & Heating, Inc.

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3300 37th St, Orlando, FL 32839, USA Get Directions
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ABOUT   Services Excellence Summary

ProMag Energy Group A/C & Heating, Inc., was founded in 1988, serving Central Florida with residential, commercial, and light industrial HVAC. The primary goal of ProMag Energy Group is to provide high-quality air conditioning services to all of Central Florida. ProMag Energy Group has prioritized customer satisfaction and affordable services since its inception. We want our loyal patrons to rest assured knowing we have the best available. We offer a 1-year service warranty for all preventative maintenance calls to ensure your satisfaction and comfort. To ensure your comfort, we can be reached 24/7 through on-call emergency services.

 

SUMMARY   Reviews Summary

The general consensus in the reviews is that ProMag Energy Group offers excellent service. Clients appreciate the company's timely response to urgent issues after hours and on Sundays when unavailable to handle their repair issue. Many even mention the staff’s hard work and how they clean up after the job is completed and leave their houses just as they found them. The reviewers are satisfied with the honesty and skill displayed during extensive and thorough service appointments where systems needed repairs, the area's trusted authority. Overall, customers have expressed a high level of trust in ProMag's maintenance recommendations, comfort, and improvement: a skill that broadened in the 20 years of their workforce. Most customers believe that ProMag Energy Group is the best and promise to use it again as the company recognized. Promag continues to receive great customer reviews over the years.

 

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Danny left a 5 star review
★★★★★
On TrustAnalytica
Aug 28
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Pros & Cons

PROS
recommend (8)
very professiona ... (5)
on time (4)
very helpful (4)
highly recommend ... (4)
very knowledgeab ... (4)
extremely nice (2)
great service (2)
extremely helpfu ... (2)
recommended (2)
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Cons
unprofessional (4)
not recommend (4)
rude (3)
terrible (3)
do not use (2)
would not recomm ... (2)
stay away (2)
too small (1)
bad experience (1)
unprofessional (1)
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ProMag Energy Group A/C & Heating, Inc. Reviews: 102. Average Rating: 3.5

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D
Danny
Promag Energy Group responded to my urgent call on a Sunday. Technician located issue and proceeded to order replacement part the next day. Repair was completed as soon as item was received. Office staff, Christy, was terrific, professional and extremely helpful. Thanks to Promag.
Our heat wouldn't come on with our new system that was installed 10 months ago. They came out and got it running. They charged us $95 even though it is under warranty. If we didn't pay they would not honor our warranty in the future. I told JD in the office it wasn't fair because the unit was not installed properly and took 2 additional trips to get it running.
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Danny left a 5 star review
★★★★★
On TrustAnalytica
1 year ago
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