Professional staffExcellent customer serviceQuick processGood communicationAttention to detailHelpful sales staffTimely serviceFair negotiationsTrustworthy service advisorNo hassle service
About this business
At Pines Ford, our customers come first. We are ideally located in Pembroke Pines and are a short trip from Miami FL, and Fort Lauderdale FL. Miramar FL, and Hollywood FL. We know we can help you find your perfect new Ford F-150 or Explorer for your lifestyle. But if a used vehicle, SUV, or truck is more your speed, you can pick from a variety of options. We sell many used cars at Pines Ford. You will find the most sought-after Ford models, including coupes, sedans, SUVs, and trucks. Other brands are also available. Certified technicians inspect each used vehicle to ensure that it is safe, dependable, and reliable.
Reviews Summary
The reviews are remarkably positive \n, with great praise for the outstanding customer service at the Pines Ford car dealership \n. Many reviewer single out staff members, such as Marco, Jonathan, Omar, and Rodolfo \n, as being very helpful. Such service tops the list for many customers \n, with a shopper noting that they have never had such above and beyond service \n, which compels loyalty even for a first-time shopper \n. Most clients point to both speed and respect for their time, with quick oil changes and smooth sales negotiations \n. One even did their entire car purchase over the phone \n, coming just to sign papers and pick up the automobile. These wonderful experiences are abstractions of the overall-the-best experiences shoppers had experienced \n, with one planning to make all vehicle decisions with them in the future \n and another indicating that they are a loyal customer. Charity and the managers are often recognized in these stories \n. Complaints often relate to dissatisfaction with one staff member; one client had a disagreement with the assistant manager \n, then described the experience with his real service provider, who turned it upside down \n.łącznie, positive reviews \n. Customers feel understood and cared for by the staff and long to work with them again. Sales and fleet services stated niżśrednio customer care and service; almost half of all visits or reviews left by customers had exact words ṭhat were positive. One customer admitted that they had ӧeverbefore experienced such service, and both he and his wife admitted that they would become loyal customers. Pines Ford, In general I highly recommend the dealership to anyone looking for a car dealer providing excellent services .
Frequently asked questions
7 questions
What do Pines Ford clients say about the work?
Clients frequently praise the team for their exceptional customer service, with specific mentions of staff like Marco and Victor Garcia for their professionalism and attentiveness. Many highlight the smooth process and quick turnaround times for vehicle purchases and services.
Does Pines Ford offer oil change services, and what types do they provide?
Yes, Pines Ford offers oil change services, including synthetic oil change, conventional oil change, and oil filter replacement. Their certified technicians ensure each vehicle is safe and reliable.
Can I schedule a vehicle maintenance appointment at Pines Ford?
Yes, you can schedule appointments for vehicle maintenance services, which include brake inspection, tire rotation, and fluid flush. The team is known for their prompt service and attention to detail.
What types of vehicles can I purchase at Pines Ford?
Pines Ford offers a diverse selection of vehicles, including new Ford models like the F-150 and Explorer, as well as a wide range of used cars, SUVs, and trucks from various makes.
How does Pines Ford handle vehicle recall services?
They provide comprehensive vehicle recall services, including safety recall inspections, software updates, and part replacements, ensuring each vehicle meets safety standards.
Does Pines Ford offer trade-in valuations for vehicles?
Yes, they offer trade-in valuations as part of their vehicle sales services, helping customers understand the value of their current vehicles when purchasing new or used cars.