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Review Keywords Analysis

  1. US
  2. FL
  3. Tallahassee
Capital City Auto Sales

Capital City Auto Sales

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Open 10:00 AM-6:00 PM now
489 John Knox Rd #4109, Tallahassee, FL 32303, USA Get Directions
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4.3

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ABOUT   Services Excellence Summary

Welcome to Capital City Auto Sales! We know it can be tough to find the right affordable and quality cars for sale. That's why we are excited to provide the greatest car buying experience in Tallahassee, FL, and the nearby area. Browse our webpage to find the right product for you! Contact us using the Contact Us form or call us.

 

SUMMARY   Reviews Summary

Car buyers have a positive experience. Many of them appreciated the exceptional customer experiences, and impressive array of cars in their inventory. Several reviews indicate that the company's employees are friendly and knowledgeable. Customers who suggested the dealership were delighted with the services and care they received. Car buyers from loved the customer feedback, how the salespeople treated them, being rehabilitated from their past experiecnces to have a good car-purchasing experience . Clients expressed gratitutrde to Capital City Auto Sales for their exceptional services, answering any of their questions and having a smooth buying process. Another step in the right direction for the dealership. The dealership prides itself in being a five-star facility as needs of the clients were always prioritized by providing quality products and services. The car seller is hard working and dedicated to ensuring that the customers’ needs and desires are met. Customers were motivated by the friendly and dedicated sales. Everyone was welcomed with a smile and received exceptional services. This led to a significant increase in the number of new and loyal customers for the bussiness. The company used their website to reach and respond to their customer. Clients knew that they could reach the company through their website, which was operating perfectly. This was very beneficial to car buyers, who were able to save time and money. Facilitation of transactions or enquirers through the website shifted the company’s strategy to meet customer needs and increase their satisfaction. Placing the customers' desires first is the core reason for the transfromation that the company has been undergoing. The firm has grown to be one of the most reputable and recommended class. It is typically the right auto company. The company had developed a high-reputed company for online products and service Clients prefer to buy products from this company and are self- assured when introducing the company to friends. Most customers indicated that they, the relatives, and colleagues had recived positive expericences from the comapany. The review concluded that the company is on track and recomending clients to buy form the company because customers are guaranteed the best services. The "Five stars for customer service. No pressure, knowledgeable sales, flexible and willing to work with intended price constraints person. Straightforward car purchase from initial test drive to the final transaction. No issues to report" are the best compliments that the company has ever recived. The compliment that the employees have ever recived. It is also clear evidence of the consistent quality of products and services that the firm provieds to the customers. This is distincitve and an advantage to the facilty. The company must treat this as t incentivie to be focused on offering the best. This is a good topic to work on for continuous improvement. Additionally, the company should use it for advertsising to get the attention of new customers. Capture customer feedback on the website in real time and capture some of the best quotes to use as testimonials from the website.

 

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Pros & Cons

PROS
recommend (10)
highly recommend ... (5)
great people (3)
great experience ... (3)
definitely comin ... (2)
affordable (2)
awesome service (2)
recommended (2)
great service (2)
friendly staff (2)
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Cons
not happy (1)
Capital City Auto Sales Reviews: 77. Average Rating: 4.3
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