Florida Department of Revenue Child Support Program - Tampa Review
Review Title: Poor Customer Service
Customer feedback summary: The company has very poor customer service. After five years of dealing with the company, they are rude and provocative. They even went to the extent of double-dipping my child support checks yearly. They know this problem but never rectify it; every year the same issue. I wish I could do something about this, but nothing is forthcoming, and my case is not about to be resolved. I am even thinking of more ways of getting a lawyer to take them to court. I feel so helpless and frustrated because they are inconsiderate, rude, and insincere, even after knowing their fault.
Frequently asked questions
7 questions
What do clients say about the customer service at Florida Department of Revenue Child Support Program - Tampa?
Clients have mixed experiences; while some praise the helpfulness and professionalism of staff like Tiana and Shawn, others report issues with rudeness and unresolved problems. The overall sentiment highlights a need for improved customer interactions.
Does Florida Department of Revenue Child Support Program - Tampa provide legal assistance for custody cases?
Yes, they offer legal assistance, including consultation for legal advice, filing for custody, and representation in court. This comprehensive support helps clients navigate complex legal situations.
Can I get DNA testing services at this location, and what types do they offer?
Yes, they provide DNA testing services, including paternity testing, relationship testing, and legal DNA testing, which are essential for establishing parentage and legal matters.
What types of child support services does Florida Department of Revenue Child Support Program - Tampa offer?
They offer a range of child support services, including child support collection, modification, DNA testing for paternity, payment collection, case management, and enforcement of child support orders.
How does Florida Department of Revenue Child Support Program - Tampa handle customer inquiries?
They provide customer service consultations, assisting with client inquiries, document submissions, and follow-ups on cases, aiming to improve the overall customer experience.
What do Florida Department of Revenue Child Support Program - Tampa clients say about their efficiency and wait times?
Many clients report quick service, often stating they were seen promptly upon arrival. Reviewers appreciate the efficient check-in process and minimal wait times, enhancing their overall experience.
Where is Florida Department of Revenue Child Support Program - Tampa located?
6302 E Dr Martin Luther King Jr Blvd Suite 110, Tampa, FL 33619, USA
Location & directions
Tampa, Florida
Florida Department of Revenue Child Support Program - Tampa
Child Support Lawyer
Address
6302 E Dr Martin Luther King Jr Blvd Suite 110, Tampa, FL 33619, USA