×

Review Keywords Analysis

  1. US
  2. FL
  3. Tampa
Penske Truck Rental

Penske Truck Rental

Visit Website
Closed  Now now
5903 Anderson Rd, Tampa, FL 33634, USA Get Directions
social-share-icon Social:
4.5
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Penske Truck Rental in Tampa, FL, has the best local moving trucks. With many locations throughout North America, the company offers a wide range of moving supplies and vehicles. Penske guarantees a clean, reliable moving truck when you pick it up, and their associates will help you personally. Penske is the only company that gives you everything you need to finish your move. We have a 24/7 roadside assistance team that will help you in case of any accidents. Our flexible reservation and cancellation policy help you plan your move. Our experienced professionals are here to help you navigate through every step of the moving process. We provide comprehensive customer service at our Tampa, FL location to ensure that you have the help you need. Our team is here to help you with all your needs, including moving boxes, packing tape, moving ropes, furniture pads, cushioning, padlocks, and hand trucks. You can benefit from Penske's 50 years of experience by renting one of our trucks. You can use our flexible reservation and cancellation policies to rent the best truck for your move. Our online resources make it easy. You can also rent all the moving truck accessories you need by calling Penske and getting a moving truck accessory quote. Our friendly and experienced phone representatives are eager to help you with your truck rental and accessory reservation.

 

SUMMARY   Reviews Summary

Penske is praised for its excellent customer service and problem-solving ability. Most reviewers note the efficiency of the rental process, with several mentions of quick same-day truck rentals and pre-booking by phone. The pickups were smooth, with helpful staff giving a good tour of the rental vehicles, which were well-maintained and clean. Many reviewers also mention the company's positive attitude and friendliness, with multiple comments on how comfortable customers feel with the Penske employees. Although not all renters have specific names, clear mentions of supportive staff such as Romero and Don indicate the attention to excellent service. These workers consistently resolve all questions and even help in complex situations. The ability to rent newer trucks and to rent them for longer periods is useful and popular with customers, and it translates into positive service experiences. By providing clear, concise information that leads to success and positive, low-stress experiences, Penske ensures their customers' satisfaction and earns recommendations and high ratings.

 

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
great service (4)
recommend (4)
very helpful (3)
helped me (2)
great job (2)
best customer se ... (2)
very professiona ... (2)
great customer s ... (1)
service was grea ... (1)
very proactive (1)
Load more
Cons
damages (1)
poor customer se ... (1)
rude (1)

Penske Truck Rental Reviews: 105. Average Rating: 4.5

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

TrustAnalytica can significantly increase your sales and online reputation through positive reviews!
Get Started

Collect your Trust Badge

Get recognition as a TOP Business!