Friendly staffKnowledgeable staffExcellent customer serviceQuick repairsFair pricingWide selection of bikesGreat bike serviceHelpful staffReasonable costGood prices
About this business
Get all the resources you need to chart your next cycling adventure at Trek Bicycle Tampa South.
● Ride with no worries-our service advisors will help you Unload your bike.
● They will then place your bike on the stand and run our professional inspection.
● As your bike is checked, you may ask them questions, and they will explain what's happening as they do their job.
● We will then go over the best way to fix your problems.
● We will also provide you with an itemized receipt to ensure that you're happy with the repair cost.
● We will even process your regular ride for you!
● We'll notify you with an email or text once your repairs are complete. We'll make sure to call you if there are any complications.
● Lastly, we understand how hard it can be to ride your bike for more than a day, let alone for two weeks. That's why we promise 24-hour turnaround for all models and makes.
Reviews Summary
South TAMPA Trek customers are consistently pleased with the quality of the customer service and repair services at the store. They have a reputation for really serving their customers well. Many individuals stated that the team was friendly and capable of fixing their bikes quickly and efficiently, especially for those with older bicycles. Shoppers complimented the sales staff for being very well informed about the bike products and helping them locate what they needed. Customers said it was a joy to come to the shop and buy a new bike (or used bike) or repairs there. The staff was so good they took the time to help them find the perfect bike, which was not at all what they were expecting. Many have said they were glad they came to the store when they did because they couldn’t have found a better place to get the service they needed. People often mention the welcoming atmosphere of the store and how it sets them at ease. They are grateful to have staff who care about them and make sure to meet their needs. In the future, clients said they would recommend trek to other people and go back there themselves. One client was glad about the service and planning to refer more people to buy bikes at the store.
Frequently asked questions
7 questions
What do Trek Bicycle Tampa South clients say about the work?
Clients frequently praise the knowledgeable staff and their fast service. Many highlight the team's ability to solve complex issues efficiently, with one customer noting a quick turnaround for repairs. Overall, the customer service is consistently described as friendly and attentive.
Does Trek Bicycle Tampa South offer bike customization services, and what do customers think?
Yes, they provide bicycle customization services, including upgrades and personalized fits. Customers appreciate the team's expertise in helping them find the right fit and style, often mentioning the staff's passion for biking and their willingness to assist with custom requests.
Can I expect a quick turnaround for bike repairs at Trek Bicycle Tampa South?
Yes, they offer a 24-hour turnaround for all models and makes. Customers have noted their satisfaction with the speed of service, often receiving their bikes back in a timely manner, sometimes even within hours.
What types of bikes can I buy at Trek Bicycle Tampa South?
They offer a variety of bike sales, including mountain bikes, road bikes, and hybrid bikes. This diverse selection caters to different riding styles and preferences, ensuring customers can find the right bike for their needs.
What bike repair services does Trek Bicycle Tampa South provide?
Their bike repair services include flat tire repair, tune-up service, and brake adjustment. This comprehensive range ensures that they can address various maintenance needs for different types of bicycles.
What are the operating hours for Trek Bicycle Tampa South?
Their hours are as follows: Monday: 10:00 AM - 6:00 PM, Tuesday: 10:00 AM - 6:00 PM, Wednesday: 10:00 AM - 6:00 PM, Thursday: 10:00 AM - 6:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: Closed.