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Zacharias Lawrence CPA Group in South Tampa is a boutique CPA firm that specializes in extraordinary tax and business advisory services for individuals and startups, as well as small businesses throughout the Tampa Bay region. We concentrate on tax planning and preparation. Most of our clients come from the service industry, like lawyers, geologists, contractors, real estate, you name it. Because we specialize in small companies, your business does not feel like it does when it is neglected by larger clients who require extra attention from the accountant. They get a chance to engage with the accountant directly without having to go through the client service manager. The company uses fixed pricing and year-round free consultation and support. When clients have an issue, they only need to call the accountant. They answer all e-mails within 24 hours, including during tax season when it is full of clients. Even during the busy tax season, I make time for clients, and always have a staff ready for any queries that may arise and need urgent attention.
 
Overall, Zacharias Lawrence CPAs, led by Russell, fared well with clients appreciating their professionalism and customer service. Many clients recounted feeling supported, relieved and confident about navigating their financial challenges, with regular comments about the compassionate advice and quick feedback. This supportive ambiance and active listening informed by stringent criticism bolsters their rating, characterized by accountants who show a strong willingness to follow up on unresolved matters. This ends with offering excessive advisory services, phone assistance and digital encoding support to walk through various tax and business challenges. Clients had marvelous words for Russell who was proactive and consultative, standing out for creating a positive customer experience. Most importantly, the firm has been recommended for value, with clients certain their worth exceeds the quoted fee. Many of them confirmed their loyalty, although the open feedback mechanism kept them engaged. Several clients even recommended Zacharias Lawrence CPAs for their dependability and in-depth tax understanding, ending by vowing to continue with them. This is a good summary of an executive accounting firm where customer relations and value creation are core to their operation.