Brilliant Earth

We offer Beyond Conflict-FreeTM Diamonds at Brilliant Earth. Our diamonds are carefully selected for their ethical and sustainable origins and exceed industry standards. Unlike conflict-free diamonds offered by retailers and purveyors who follow the Kimberley Process, conflict diamonds must be defined are diamonds used to finance a war against a government. Suppliers must have a transparent and traceable diamond chain of custody. They must also be able to track the origins of each diamond. They must also source diamonds from mine operators who meet internationally recognized labor, trade, and environmental standards. Our company and natural diamond provenance claims are independently audited.

Overall, Brilliant Earth jewelry reviews suggest a highly positive customer experience that is both stress free and enjoyable. Many consumers express gratitude and affection toward the helpful, endearing, and well-versed customer service workforce. Kimberly, Jasmine, Jeffrey, Kaylie, and Lydia have all been singled out for consistently going above and beyond for their customers. Customers who have bought or plan to purchase engagement rings or other jewelry from Brilliant Earth come highly recommended due to the well-thought-out designs, ethical sourcing, and high quality of the items on site. During appointments, the sales associates take the time to give mindfulness and share their comprehensive diamond expertise to make sure the right items are demonstrated. The team's kindness is regularly valued, with a few customers even acknowledging it. One reviewer felt ill when his ring was available, but they ultimately concluded that they were delighted. This negated the previous unease and resulted in a lovely ring. However, not all were impressed, as one consumer shared a service-related experience that might have led to a three-star online review but she gave five. The reviewer claimed that the end experience wasn't as fantastic as the team attitude. Summarily, the after-purchase opinion was revised to give a markedly positive final rating, with the team staying involved in the plan.