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  1. US
  2. GA
  3. Atlanta
Brown & Co. Jewelers
Brown & Co. Jewelers
Brown & Co. Jewelers
Brown & Co. Jewelers

Brown & Co. Jewelers

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3225 Peachtree Rd NE, Atlanta, GA 30305, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

Brown & Co. Jewelers was founded in 1974 by Frank and Richard Brown. The company was established on the legacy of Marie Burns, who founded the Jewel Box located within the Grand Historic Davenport Hotel in Spokane in 1923. The company is independent, family-owned, and operated. Frank Brown, the proud father of two daughters, is committed to maintaining the status quo at Brown & Co. as a result. His daughters grew up assisting with Christmas shopping and wrapping presents during the holidays. In 2003, Amy Brown Greene, Frank's daughter, joined the company, followed by his other daughter, Sara Beth Brown Prendeville, in 2013. Amy and Sara Beth now serve as Vice Presidents at Brown & Co., where they are learning from their father and working closely with him. The company has two locations in Historic Roswell and Buckhead, making them the largest independent jewelry stores in America. Some of Brown & Co.'s other achievements include being members of the American Gem Society since 1976. The loving and experienced team at Brown & Co. has multiple Gemological Institute of America alumni, master jewelers, and several AGS-certified Gemologists. The team features family members who've been in the jewelry business for generations, and they are pleased to offer their expertise.

 

SUMMARY   Reviews Summary

Customer reviews for Brown & Co. are extremely positive. Several customers, such as Krista, Monica, and Rachele, who gave them rave ratings for their outstanding work and commitment to customer service. Angela's action is particularly noticeable, as she was fast and successful in getting hard-to-find watches. Customers at Brown & Co. have repeatedly referred to the shop as the best place to buy watches and get service. The customer service is outstanding, as reviews frequently thank the staff for making the shopping experience memorable. Many reviews point to a perfect blend of service and customization, which makes Brown & Co. the ideal place for both all watch related needs and jewelry cleaning. Many people who purchased gifts there have also commented that the retailer's staff does an excellent job helping buyers pick the ideal piece. Since multiple clients said the same thing, the retailer has clearly accomplished the objective of delivering exceptional service.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (18)
highly recommend ... (13)
helped me (8)
great experience ... (8)
recommended (4)
amazing experien ... (4)
extremely knowle ... (3)
wonderful experi ... (3)
will be back (3)
very knowledgeab ... (2)
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Cons
rude (2)
disappointed (1)
Brown & Co. Jewelers Reviews: 99. Average Rating: 4.7
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