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US / GA / Atlanta
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Highland Mortgage

Address: 664 Seminole Ave NE #101, Atlanta, GA 30307 Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Mortgage Services Home Mortgage Loan $300 - $1000 Call to Book
Refinancing Assistance $400 - $1200 Call to Book
First-Time Home Buyer Programs $200 - $800 Call to Book
Customer Support Loan Consultation $0 - $100 Call to Book
24/7 Availability $0 - $50 Call to Book
Status Updates $0 - $50 Call to Book
Education & Guidance Home Buying Education $0 - $100 Call to Book
Process Explanation $0 - $100 Call to Book
Credit Score Advice $0 - $100 Call to Book

What people love

From reviews
Responsive staff Thorough explanations Great communication First time homebuyer assistance Proactive support Personalized service Attention to detail Available staff Best deal

About this business

About Highland Mortgage

Highland Mortgage is a unique mortgage company that prioritizes a client-centric approach, distinguishing itself from traditional institutions like hedge funds and big banks. As a 100% employee-owned company, it fosters a culture of deep commitment and knowledge among its staff. The company is built on the principle that trust is a result of consistent, positive behavior over time, which translates into a dedicated advocacy for its clients. Highland Mortgage aims to provide a mortgage experience that is both transparent and simple, guided by expert advice from industry veterans who are passionate about achieving perfection in service. Their core belief is in building lifelong relationships with clients by offering personalized support and ensuring clarity throughout the mortgage process.

Credentials & Expertise

Highland Mortgage boasts a leadership team with over 120 years of combined experience in affordable housing, demonstrating a strong foundation in the industry. The company is committed to increasing access to credit for homeownership, particularly within the communities it serves. They are approved by Fannie Mae and Freddie Mac, utilizing programs like HomeReady to offer competitive terms to a diverse range of borrowers. This commitment extends to fostering diversity, equity, and inclusion within their own staff and actively targeting opportunities to serve low-to-moderate income households in developing neighborhoods. Their focus on reflecting the community's diversity within their branches highlights their dedication to inclusive practices.

Highland Mortgage Offers

Highland Mortgage offers a comprehensive suite of mortgage solutions designed to meet the needs of various homebuyers. Key services include assistance with home purchases and refinancing, as well as mortgage check-ups to ensure optimal loan performance. They provide access to specialized loan programs, such as Fannie Mae's HomeReady, which is crucial for borrowers from all socioeconomic backgrounds. The company emphasizes expert guidance and transparency, ensuring clients understand every step of the mortgage process. Their service areas are focused on communities where they have a long-standing presence, with a strategic growth plan aimed at supporting developing neighborhoods. The ultimate goal is to provide tailored mortgage solutions that enhance the lives of their clients.

Unique Advantages

Highland Mortgage distinguishes itself through its 100% employee ownership, ensuring that every team member is invested in client success. The company's leadership possesses over 120 years of combined experience in affordable housing, bringing deep industry knowledge. They are approved by Fannie Mae and Freddie Mac, offering access to key programs like HomeReady. Furthermore, Highland Mortgage has a specific focus on serving developing neighborhoods and promoting diversity, equity, and inclusion within their operations and client base.

Frequently asked questions

7 questions
Is Highland Mortgage good for first-time buyers, and what do reviewers highlight?
Yes, Highland Mortgage is praised for its support of first-time buyers. Reviewers specifically mention how staff, like Laura and Barbara, provide thorough explanations and responsive assistance throughout the mortgage process, making it less daunting for newcomers.
What services does Highland Mortgage offer for home loans?
Highland Mortgage provides a range of services including Home Mortgage Loans, Refinancing Assistance, and First-Time Home Buyer Programs. They also offer Loan Consultation, Availability, and Status Updates as part of their customer support, alongside Home Buying Education, Process Explanation, and Credit Score Advice.
What do clients say about the customer support at Highland Mortgage?
Clients frequently commend Highland Mortgage's customer support, highlighting the team's responsiveness and proactive communication. Reviewers like Martha and Morgan emphasize the team's dedication to keeping clients informed and supported throughout the mortgage process.
Can I get refinancing assistance from Highland Mortgage?
Yes, Highland Mortgage offers refinancing assistance as part of their mortgage services, helping clients navigate the refinancing process with expert guidance.
How does Highland Mortgage ensure a transparent mortgage process?
Highland Mortgage prioritizes transparency by providing clear and expert advice throughout the mortgage process. Their commitment to building trust is reflected in their consistent, positive interactions with clients over time.
Does Highland Mortgage provide home buying education?
Yes, they offer Home Buying Education as part of their services, helping clients understand the mortgage process and make informed decisions.
Where is Highland Mortgage located?
664 Seminole Ave NE #101, Atlanta, GA 30307

Meet the team

1 member
Scott Hudspeth
Scott Hudspeth
Vice President of Talent Acquisition & Growth at Highland Mortgage.

Location & directions

Atlanta, Georgia
Highland Mortgage
Mortgage Broker
Address
664 Seminole Ave NE #101, Atlanta, GA 30307
Hours
Open 9:00 AM - 5:00 PM
Highland Mortgage Reviews · 5.0 average
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