Professional staffQuick responseThorough workHelpful techniciansGreat communicationEfficient serviceQuality workFriendly staffEfficient cleanupAttention to detail
About this business
SERVPRO of North Atlanta/ Buckhead offers 24-hour emergency services and rapid response to all disasters. Our well-trained team of technicians can rapidly respond to any residential or commercial disaster. We are available 24 hours a day, 7 days a week. Our highly trained technicians can respond quickly to any size disaster. Call Us Today.
Water can cause much damage to your business premises. This may include a warehouse, a telecommunications tower, office block or industrial plant. Damage to your business, a halt in operations, loss of income and production, and inconvenience to employees and customers may occur. Our team is ready to solve any commercial disaster situation, whether it is a flood or a burst pipe.
Reviews Summary
The reviews all indicate that the clients have experienced timely and professional service. The clients mentioned JT,Jason and Thomas,his team's engagement and how they did a very thorough, professional job with great communication throughout. Brian is praised for his professionalism, quick response and the excellent service he has exhibited on the job. David and his team were also was professional, friendly and fulfilled their duties meticulously. Most importantly the clients were treated with kindness and respect. There was rapid feedback for insurance purposes as well. Most of the clients indicated that technicians arrived on time and communicated with them every step of the process., was able to address a water damage issue and ensure that the house was dry. The teams were able to repair the leaking pipes which cleared the flooded basement. Great attention to detail and friendly.*The reviews were mostly positive, with clients praising the teams for their professionalism, fast response times, and excellent communication. The teams addressed the client's concerns and ensured that the water removal and leak repairs were of high quality.]),
'positive_reviews': ["Great response time. Excellent communication and very thorough. JT was a gem! He was out in no time and took great care of everything. His team was professional, respectful, and they did a great job,",
'Process was quick and simple. I was called within an hour of submitting my online request. Thomas and his team came out and helped us with our unexpected devices. The finished work was amazing and I highly recommend them due to the outstanding communication and quality work.,',
"JT was amazing! He offered some great advice, and recommended some options I hadn't considered. He did a wonderful job explaining everything to me. He was very patient and he always picked up the phone whenever I called him with any concerns,",
'JT was very professional and helped me with my questions. He even helped me with my insurance claim. JT was definitely on top of it all and I feel very confident with the inspection results and next steps. Him and his team were hardworking and diligent.'],
'negative_reviews': ["The team showed up on time on day one but never gave me a proper communication of what to expect. I felt quite in the dark regarding what was going on in my home and office. I don't think showing up every few days really makes them better at all.,",
'We hired this company for the emergency and planned drying when the kitchen supply line burst. The team that came was able to complete the removal procedures without any unexpected costs.,']}
Frequently asked questions
6 questions
What do SERVPRO of North Atlanta/Buckhead clients say about the work?
Clients frequently praise the team's promptness, professionalism, and thoroughness. Reviewers highlight the exceptional service provided by staff members like JT and Brian, noting their efficiency and attention to detail during water damage restoration.
Does this business offer emergency services in Atlanta, and what do reviewers say about their response time?
Yes, they provide 24/7 emergency services, including same-day response. Reviewers consistently mention their quick arrival times, often within 30 minutes, and their ability to address issues promptly and effectively.
What services does SERVPRO of North Atlanta/Buckhead provide for water damage cleanup?
They offer a comprehensive range of services including Water Damage Restoration (Water Extraction, Drying and Dehumidification, Mold Remediation), Emergency Services (Emergency Response, Same-Day Service, Free Damage Assessment), Demolition Services (Interior Demolition, Flooring Removal, Cabinet Removal), Pack-Out Services (Furniture Packing, Inventory and Cataloging, Temporary Storage), and Insurance Claim Assistance (Claim Documentation, Liaison with Adjusters, Damage Estimation).
Can I get assistance with my insurance claims through this business?
Yes, they provide Insurance Claim Assistance, including claim documentation and liaising with adjusters. Reviewers appreciate this service, noting it alleviates some stress during the recovery process after water damage incidents.
What are the hours of operation for SERVPRO of North Atlanta/Buckhead?
They operate 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Where is SERVPRO of North Atlanta/ Buckhead located?